Books | Customer Experience

11 to 20 of 1,361 results for Customer Experience
The Ten Principles Behind Great Customer Experiences (Financial Times Series)


Emotional Intelligence 2.0

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy Book 1)

Customer Experience For Dummies

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

The Digital Innovation Playbook: Creating a Transformative Customer Experience

Customer Experience Innovation: How to Get a Lasting Market Edge

The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty


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