||This article needs to be updated. (January 2012)|
|European Union directive|
|Title||Directive concerning the processing of personal data and the protection of privacy in the electronic communications sector|
|Made by||European Parliament & Council|
|Made under||Art. 95|
|Journal reference||L201, 2002-07-31, pp. 37 - 47|
|Came into force||2002-07-31|
|EESC opinion||C123, 2001-01-24, p. 53|
|EP opinion||C187, 2002-05-30, p. 103|
|Amended by||Directive 2006/24/EC, Directive 2009/136/EC|
Privacy and Electronic Communications Directive 2002/58/EC on Privacy and Electronic Communications, otherwise known as E-Privacy Directive, is an EU directive on data protection and privacy in the digital age. It presents a continuation of earlier efforts, most directly the Data Protection Directive. It deals with the regulation of a number of important issues such as confidentiality of information, treatment of traffic data, spam and cookies. This Directive has been amended by Directive 2009/136, which introduces several changes, especially in what concerns cookies, that are now subject to prior consent.
The Electronic Privacy Directive has been drafted specifically to address the requirements of new digital technologies and ease the advance of electronic communications services. The Directive complements the Data Protection Directive and applies to all matters which are not specifically covered by that Directive. In particular, the subject of the Directive is the "right to privacy in the electronic communication sector" and free movement of data, communication equipment and services.
The Directive does not apply to Titles V and VI (Second and Third Pillars constituting the European Union). Likewise, it does not apply to issues concerning public security and defence, state security and criminal law. The interception of data was however covered by the EU Data Retention Directive, prior to its annulment by the Court of Justice of the European Union.
Contrary to the Data Protection Directive, which specifically addresses only individuals, Article 1(2) makes it clear that E-Privacy Directive also applies to legal persons.
The first general obligation in the Directive is to provide security of services. The addressees are providers of electronic communications services. This obligation also includes the duty to inform the subscribers whenever there is a particular risk, such as a virus or other malware attack.
The second general obligation is for the confidentiality of information to be maintained. The addressees are Member States, who should prohibit listening, tapping, storage or other kinds of interception or surveillance of communication and "related traffic", unless the users have given their consent or conditions of Article 15(1) have been fulfilled.
The directive obliges the providers of services to erase or anonymize the traffic data processed when no longer needed, unless the conditions from Article 15 have been fulfilled. Retention is allowed for billing purposes but only as long as the statute of limitations allows the payment to be lawfully pursued. Data may be retained upon a user's consent for marketing and value-added services. For both previous uses, the data subject must be informed why and for how long the data is being processed.
Where data relating to location of users or other traffic can be processed, Article 9 provides that this will only be permitted if such data is anonymized, where users have given consent, or for provision of value-added services. Like in the previous case, users must be informed beforehand of the character of information collected and have the option to opt out.
Article 13 prohibits the use of email addresses for marketing purposes. The Directive establishes the opt-in regime, where unsolicited emails may be sent only with prior agreement of the recipient. A natural or legal person who initially collects address data in the context of the sale of a product or service, has the right to use it for commercial purposes provided the customers have a prior opportunity to reject such communication where it was initially collected and subsequently. Member States have the obligation to ensure that unsolicited communication will be prohibited, except in circumstances given in Article 13.
Two categories of emails (or communication in general) will also be excluded from the scope of the prohibition. The first is the exception for existing customer relationships and the second for marketing of similar products and services. The sending of unsolicited text messages, either in the form of SMS messages, push mail messages or any similar format designed for consumer portable devices (mobile phones, PDAs) also falls under the prohibition of Article 13.
The Directive provision applicable to cookies is Article 5(3). Recital 25 of the Preamble recognizes the importance and usefulness of cookies for the functioning of modern Internet and directly relates Article 5(3) to them but Recital 24 also warns of the danger that such instruments may present to privacy. The change in the law does not affect all types of cookies; those that are deemed to be "strictly necessary for the delivery of a service requested by the user", such as for example, cookies that track the contents of a user's shopping cart on an online shopping service, are exempted.
The article is technology neutral, not naming any specific technological means which may be used to store data, but applies to any information that a website causes to be stored in a user's browser. This reflects the EU legislator's desire to leave the regime of the directive open to future technological developments.
The addressees of the obligation are Member States, who must ensure that the use of electronic communications networks to store information in a visitor's browser is only allowed if the user is provided with "clear and comprehensive information", in accordance with the Data Protection Directive, about the purposes of the storage of, or access to, that information; and has given his or her consent.
The regime so set-up can be described as opt-in, effectively meaning that the consumer must give his or her consent before cookies or any other form of data is stored in their browser. The UK Regulations allow for consent to be signified by future browser settings, which have yet to be introduced but which must be capable of presenting enough information so that a user can give their informed consent and indicating to a target website that consent has been obtained. Initial consent can be carried over into repeated content requests to a website. The Directive does not give any guidelines as to what may constitute an opt-out, but requires that cookies, other than those "strictly necessary for the delivery of a service requested by the user" are not to be placed without user consent.
The directive has been criticised by the software firm Silktide who initially produced a range of tools for web developers who wanted to make sure they were not falling foul of the law, but the company now describes the efforts as "a tragic waste of time". Oliver Emberton, who owns Silktide, told the BBC that users who had tried to comply with the law were being penalised more than those who had opted to ignore it.
Silktide created a protest website to highlight the "ineffective" rules with a message to the Information Commissioner's Office (the UK body tasked with enforcing the directive) "Dear ICO, sue us".
Emberton, quoted on the BBC news website said "The ICO has the impossible job of policing an unworkable law. [...] The most frustrating thing for website owners has been trying to second guess what the law means, as it changes constantly. A lot of time and money has been wasted accomplishing very little. [...] The idea of this law is a noble one, it's just a shame it was drafted by a team of technically illiterate octogenarians who couldn't find a button on a mouse."
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