Dixons Retail plc was one of the largest consumer electronics retailers in Europe. In the United Kingdom, the company operated Currys, Currys Digital, PC World (with stores increasingly dual branded 'Currys PC World'), Dixons Travel and its service brand KNOWHOW.
At the time of its merger in 2014, Dixons Retail had 530 outlets in the United Kingdom and Ireland, and 322 in Northern Europe.
The company, formerly known as Dixons Group plc and later DSG International plc, specialised in selling mass market technology consumer electronics products, audio video equipment, PCs, small and large domestic appliances, photographic equipment, communication products and related financial and after sales services (e.g. extended service agreements, set up and installation and repairs).
It also sold other products and services, electrical products, spares, mobile services and extended warranties.
Dixons was founded as a photographic studio by Charles Kalms and Michael Mindel in the High Street in Southend under the name of Dixons Studios Limited, a company registered in October 1937 with share capital of £100. The name Dixons, selected randomly from the telephone directory, was sufficiently short to fit above the small shop front.
During the beginning of the 1940s, Dixons set up seven studios around London but by the end of the second world war the business was reduced to a single studio in Edgware.Stanley Kalms, the son of the founder, joined the business in 1948 and started advertising the company's products in the press.
In 1950, the company started selling cameras, and in 1957, opened a new head office and buying centre in Edgware to accommodate the staff dealing with 60,000 mail order customers and to provide administrative back up for its six stores.
Dixons was first listed on the London Stock Exchange in 1962, changing its name at that time to Dixons Photographic Limited. It bought out competitors, Ascotts, in 1962 and Bennetts, in 1964. In 1967, Dixons bought an 85,000 sq ft (7,900 m2) colour film processing laboratory in Stevenage. Charles Kalms was succeeded by his son Stanley in 1971. In 1972, Dixons bought another competitor, Wallace Heaton, and in 1974, it opened its Stevenage distribution centre.
In November 1996, Dixons bought DN Computer Services, a computer reseller business. It also acquired the retail assets of Harry Moore Ltd, an Irish electrical retailer.Cellnet bought a 40% stake in The Link in 1997. Also that year, the Dixons website was launched. In 1998, Freeserve, a free internet service, was launched; it was later sold to France Telecom and renamed Wanadoo. Dixons bought Elkjøp ASA, a Norwegian retailer, in November 1999.
In October 2002, Dixons bought UniEuro, an Italian-based electrical retailer, and Genesis Communications, a mobile phone service provider. The company opened its first Electro World store in Hungary in February 2002. In October 2005, Dixons Group plc changed its name to DSG International plc.
Further potential expansion came in April 2005, when DSGi bought an interest in Eldorado Group, the largest electrical retailer in Russia and Ukraine, with an option to buy the rest by 2011 at a fixed price of US$1.9 billion (£1 billion GBP). This option was not pursued, DSGi withdrawing their interest in April 2007.
In May 2006, DSGi was awarded the Queen's Award for Enterprise. The company announced that the Dixons brand would continue purely online and that all high street stores would be rebranded Currys.digital. DSGi also bought 75% of Fotovista, a French photographic business. In January 2008, DSGi announced that it would stop selling analogue televisions and only sell integrated digital televisions, in an effort to get consumers ready for the digital switchover.
In May 2008, DSGi announced that it would close 77 of its 177 Currys.digital shops in the United Kingdom, as their building leases expired over the following five years.
In May 2010, the company secured almost exclusive rights to sell the AppleiPad. In June 2010, DSGi changed its name to Dixons Retail plc.
Merger with Carphone Warehouse
In May 2014, Dixons confirmed a proposed merger with Carphone Warehouse which would lead to a market cap of circa £3.7bn.
As of 2014, Dixons has 530 outlets in the United Kingdom and Ireland, and 322 in northern Europe. The company is structured according to the international locations of its businesses and brands, as detailed below:
United Kingdom and Ireland
Dual branded "Currys PC World" store in Leeds
Brands comprise (40% of sales, largest market share in United Kingdom and Ireland):
Electro World - electrical superstores in the Czech Republic and Slovakia. The Polish Electro World chain is no longer owned by Dixons.
Brands comprise (13% of sales, largest market share in Greece):
? ("Kotsovolos") - sells home electronics in Greece.
Prinztronic branded games console.
Since the Prinz brand was introduced in the 1950s, Dixons Retail has used a number of own brand names for products sold in its stores.
Dixons' brand line up underwent a major reorganisation during 2010. As of November 2018, the current brands in use include the following:
Essentials - Includes Currys Essentials and PC World Essentials
Logik - Introduced in 2001 and intended for everyday use with an "emphasis on reliability and efficiency" and "a better value alternative to the major name brands without compromising on performance."
Advent - Established brand used for computers, peripherals and other accessories.
Sandstrøm - Intended to compete with higher end consumer electronics brands, Sandstrøm is claimed to be "Inspired by Scandinavian design [and] designed to combine aesthetics with performance."
Goji - Producer of equipment including computers, smartphones and audio products as well as bags and storage. Distributed by Dixons Group.
Saisho brand logo
Prinz/Prinzsound/Prinztronic - The Prinz brand was first used on Japanese manufactured goods during Dixons' 1950s expansion.
Miranda - Originally the name of a Japanese company, Dixons acquired the brand in 1981, and used it on cameras and photographic kit. As of May 2011[update], Dixons still owned rights to the name, but no longer used it and planned to sell it off.
Saisho - Introduced in 1982. Dixons announced its intention to sell the brand off in May 2011.
1980s Matsui logo with the pseudo-Japanese "rising sun" symbol
Matsui - Introduced in the 1980s by Currys as a brand for its consumer electronics goods assembled in the United Kingdom, using imported components. Products in the Matsui line involved neither Japanese parts nor Japanese labour, but were branded with a Japanese sounding name, a rising sun symbol and the motto Japanese Technology Made Perfect.
A Prinzsound SM8, sold in the US under the Weltron brand.
In December 1988, a British government consumer protection agency charged Currys with misleading advertising. Because of its association with Iwane Matsui, a Japanese general responsible for the slaughter of hundreds of thousands of people in the Nanking Massacre in 1937, the Matsui name brought protests from some British veterans of World War II.
Currys was ordered by the Oxford court to drop the Japanese Technology Made Perfect motto and fined USD 7,400, but was allowed to keep the Matsui name.
Former businesses include:
Mastercare Commercial Services, a business operating from a call centre offering IT services to IT businesses, which has since been rebranded as Knowhow.
^ ab"Dixons Retail : History: 1950 - 59". Dixons Retail website. Dixons Retail. Archived from the original on 4 November 2013. Retrieved 2013. [Stanley Kalms] forged vital links with Japanese manufacturers who supplied Dixons directly with products often made to the company's own specification and sold under the brand name of 'Prinz'.
^"Dixons Retail : History: 1980 - 89". Dixons Retail website. Dixons Retail. Archived from the original on 4 November 2013. Retrieved 2013. In 1982 Dixons introduced Saisho own-brand products presenting an upmarket high technology image spanning audio, TV and video products.
Led Digital Marketing Efforts of Top 500 e-Retailers.
Worked with Top Brands at Leading Agencies.
Successfully Managed Over $50 million in Digital Ad Spend.
Developed Strategies and Processes that Enabled Brands to Grow During an Economic Downturn.
Taught Advanced Internet Marketing Strategies at the graduate level.
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