Uber (company)
Uber Technologies Inc.
Formerly called
UberCab (2009-2011)
Privately held company
Founded March 2009; 8 years ago (2009-03)
Founders Travis Kalanick
Garrett Camp
Headquarters San Francisco, California, U.S.
Area served
Worldwide, 633 cities[1]
Key people
Products Mobile app, website
Revenue IncreaseUS$ 6.5 B (2016)[2]
Decrease US$ -2.8 B (2016)[2]
Number of employees
More than 12,000[3]
Divisions Uber Eats, Otto
Website www.uber.com

Uber Technologies Inc. is a global taxi technology company headquartered in San Francisco, California, United States, operating in 633 cities worldwide. It develops, markets and operates the Uber car transportation and food delivery mobile apps. Uber drivers use their own cars[4][5] although drivers can rent a car to drive with Uber.[6]

The name "Uber" is a reference to the common (and somewhat colloquial) word "uber", meaning "topmost" or "super", and having its origins in the German word über, meaning "above".[7]

Uber has been a pioneer in the sharing economy, so much so that the changes in industries as a result of it have been referred to as Uberisation.[8][9][10] Uber has also been the subject of protests and legal actions and is the subject of a criminal investigation.


Icon for Uber rider app as of May 2017

The Uber app software requires the drivers to have a smartphone, and users must have access to either a smartphone or the mobile website.

Pricing and payments

An Uber ride in Bogotá, Colombia running the Uber app on his dashboard-mounted smartphone
Yellow Uber car in Moscow, Russia

In most cities, Uber offers "upfront pricing"; the rider is quoted the estimated fare that they will pay before requesting the ride.[11] In some cities, Uber does not offer upfront pricing and instead calculates the price of a ride similar to a taximeter; the rider is charged based on the time and distance of the ride.[12] Uber also offers promotional rates on rides to/from certain areas at certain times.[13][14][15][16][17][18] At the end of the ride, payment is made based on the rider's pre-selected preferences, which could be a credit card on file, cash, or, in certain cities, other methods such as via Google Wallet, Airtel mobile wallet,[19] or UPI.[20] After the ride is over, in some cities, the rider is given the option to provide a gratuity to the driver, which is also billed to the rider's payment method.[21]

Dynamic pricing

Uber fares are based on a dynamic pricing model, in which fares are higher during periods of high demand for rides. The same route costs different amounts at different times as a result of factors such as the supply and demand for Uber drivers at the time the ride is requested.[22] When rides are in high demand in a certain area and there are not enough drivers in such area, Uber fares increase to get more drivers to that area and to reduce demand for rides in that area.[23] The rate quoted to the rider will reflect such dynamic pricing.[24]

In 2012, then Uber CEO Travis Kalanick responded to criticism of dynamic pricing by saying: "it's going to take some time for folks to accept [dynamic pricing]. There's 70 years of conditioning around the fixed price of taxis."[25][26] Uber has defended this "surge pricing" on its website, arguing that without dynamic pricing, there would not be enough drivers to enable riders to get a ride immediately upon request.[27] Uber cited an example of the aftermath of a sold out concert at Madison Square Garden when pricing was increased. During this event, the number of people who opened the Uber app increased 400%, but, due to the higher prices, the actual ride requests only rose slightly, enabling ride requests to be completed within the usual timeframe.

Uber has been criticized for its extreme surcharges during emergencies such as Hurricane Sandy,[28][29] the 2014 Sydney hostage crisis,[30][31][32] and the June 2017 London Bridge attack,[33][34][35] especially when taxis offered to transport riders for free; however, in many cases Uber later refunded surcharges incurred by riders during these events. In 2014, Uber announced that it would not implement surge pricing during emergencies in the United States.[36][37][38] Uber, as Cabify, courses were free up to a certain limit during the 2017 Central Mexico earthquake, with the display of a message indicating to shelter.[39]

Levels of service

Uber offers various service levels. Not all service levels are available in every city. UberPOOL is the least expensive level of service, in which the customer may share the ride with another passenger going in the same general direction. UberX (marketed as UberPOP in some European cities) is a level of service in which the rider will get a private ride. Other levels of service provide for a black luxury car, larger car, car with a car seat, SUV, wheelchair accessible transport, and pet transport.[40]

UberGo, available in India, provides for a ride in a hatchback.[41]

UberAUTO, available in Pakistan, is an Auto Rickshaws service for riders to travel within the city at much less cost compared to UberGO and UberX.[42][43]

UberTAXI, which is available in some markets, allows users to summon a taxi using the Uber software application.[44] Users pay an additional booking fee and can leave a gratuity through the app.[44] The service is designed to appease taxi drivers who protest the increased competition from Uber.[44]

Uber Eats allows users to have meals delivered from participating restaurants by Uber drivers.[45]

UberRUSH is a courier package delivery service available in New York City, San Francisco, and Chicago.[46]

UberBOAT, available in Istanbul, is a water-taxi service that allows users to travel by Beneteau boats across the Bosporus strait.[47] UberBOAT has also run in other cities during special events such as across Biscayne Bay during Miami Art Week.[48][49] In 2017, UberBOAT has been launched in Croatia.[50]

UberAIR (Uber Elevate) is a program expected to debut in 2020 in Los Angeles, Dallas-Fort Worth and Dubai which consists of Vertical takeoff and landing (VTOL) aircraft, commonly known as "flying cars".[51]

Uber also offers additional services in certain cities during special events. During National Ice Cream Month, Uber users in certain cities can summon an ice cream van for on-demand delivery, with ice cream purchases billed to users' accounts.[52][53] On National Cat Day, certain Uber drivers deliver kittens for 15 minutes of cuddling in exchange for a donation to an animal shelter.[54] In some cities, during December, Uber offers delivery of Christmas trees.[55]

Rating scores

After each journey, the users and drivers may both rate each other on a scale of 1 to 5 stars. Uber can deactivate or otherwise punish drivers who do not receive high average ratings from riders;[56] in turn, low-scoring users might find they have lower levels of availability from the service.[57][58][59] If a driver rates a rider at three stars or below, the rider will never be paired with that driver again.[60] Passengers can check their average score in the Uber app.[61]

Requirements for driving

In some markets where leasing arrangements for vehicles are available, the only requirement for driving for Uber, other than appropriate age, health, car age and type, and ability to drive, is passing a background check.[62] Both a smartphone or tablet, and a vehicle may be leased.[63] In many cities, vehicles used by Uber drivers must pass annual safety inspections and must have an Uber emblem posted in the passenger window.

Legislation in some cities, such as San Francisco, requires individuals who drive for Uber to also have a business license in the city in which they drive.[64]

Uber drivers are considered independent contractors and not employees, though this has been disputed in some legal jurisdictions.[65]

Driver selfies as a safety mechanism

A mechanism called "Real-Time ID Check" requires some drivers to occasionally take selfies before accepting ride requests, to verify identity and prevent drivers' accounts from being compromised.[66][67]


Travis Kalanick, former CEO of Uber, in 2013

Uber was founded in 2009 as UberCab by Garrett Camp, the cofounder of StumbleUpon, and Travis Kalanick, who had sold his Red Swoosh startup for $19 million in 2007.[68][69]

Kalanick joined Camp and gives him "full credit for the idea"[70] of Uber. On New Year's Eve, Camp spent $800 hiring a private driver with friends and had been mulling over ways to decrease the cost of black car services ever since. He realized that sharing the cost with people could make it affordable, and his idea morphed into Uber.[70] "Garrett is the guy who invented that shit," Kalanick said at an early Uber event in San Francisco.[70] The first prototype was built by Camp, and his friends, Oscar Salazar and Conrad Whelan, with Kalanick being brought on as a "mega advisor" to the company.[70]

Following a beta launch in May 2010, Uber's services and mobile app officially launched in San Francisco in 2011.[71][72] Originally, the application only allowed users to hail a black luxury car and the price was 1.5 times that of a taxi.[73]

In February 2010, Ryan Graves became the first Uber employee, getting the job by responding to a tweet from Kalanick announcing the job opening, and receiving 5-10% of the company. Graves started out as general manager and shortly after the launch was named as CEO.[74] After ten months Kalanick succeeded Graves as CEO in December 2010.[70][71][75][76] Graves stepped down to become the company's COO.[77]

In 2011, the company changed its name from UberCab to Uber after complaints from San Francisco taxi operators.[78]

During the initial development of the Uber app, the company created a think tank consisting of a nuclear physicist, a computational neuroscientist, and a machinery expert who worked on predicting demand for private hire car drivers and where demand is highest.[68][79]


In July 2012, the company introduced UberX, a service option which allows people to drive for Uber using their own car, subject to a background check and car requirements.[80][81] By early 2013, the service was operating in 35 cities.[82]

The launch of the UberX service caused some dissatisfaction among existing drivers whose earnings decreased as a result of the increased competition at lower rates.[83]


Uber announced a carpooling service called UberPool at the start of August 2014, after a beta testing phase in the San Francisco Bay Area.[84][85] UberPool matches riders with another rider who is traveling in the same direction--the app will share the first name of the other rider and the planned route. The price for this service is less than all other Uber service levels.[86][87] To ensure there is room in the car for other UberPool riders along the driver's route, there is a two-person maximum per ride request.

In December 2014, Uber expanded the UberPool concept to New York City.[88]

Self-driving car research

Uber autonomous vehicle Volvo XC90 in San Francisco

In 2015, Kalanick spoke about his desire to eventually move to using self-driving cars for Uber vehicles.[89] By May 2015, the company had hired many researchers from the robotics department of Carnegie Mellon University and established Uber's Advanced Technologies Center in Pittsburgh's Strip District.[90][91]

On September 14, 2016, Uber launched its first self-driving car services to select customers in Pittsburgh, including Pittsburgh Mayor Bill Peduto using a fleet of Ford Fusion cars each equipped with 20 cameras, seven lasers, GPS, lidar and radar equipment that enables the car to create a three-dimensional map utilizing landmarks and other contextual information to keep track of its position.[92][93][94]

On December 14, 2016, Uber began using self-driving Volvo XC90 SUVs in its hometown of San Francisco.[95] On December 21, 2016, the California Department of Motor Vehicles revoked the registration of the 16 vehicles Uber was using for the test and forced the program to cease operations in California.[96] Uber then moved the program to Arizona, where the cars are picking up passengers, albeit with two Uber engineers in the front seats as a safety precaution.[97] In March 2017, an Uber self-driving car was flipped on its side by a vehicle which failed to yield.[98]

Nonetheless, the company announced in November 2017 that it planned to buy up to 24,000 Volvo cars designed to accept autonomous technology between 2019 and 2021. This non-binding intent includes a plan for Uber Advanced Technologies Group to design and build the self-driving system in the XC90 SUV vehicles.[99] In 2016, the two companies had announced that they planned to collaborate on the design and financing of cars with self-driving systems. Such vehicles require a different type of steering and braking mechanism, as well as sensors. The CEO of Volvo Cars, Håkan Samuelsson, made this comment in an interview: "We get support developing this car ... It's also a big commercial deal."[100] At the time of the 2017 announcement, Uber was defending a lawsuit by Waymo claiming that a former employee, who subsequently worked for an Uber subsidiary, had stolen trade secrets.[101][102]

Helicopter service

In July 2014, Uber partnered with Blade to offer helicopter rides from New York City to The Hamptons for $3,000 each, including during Independence Day,[103][104][105] in a service called "UberCHOPPER". In 2016, the company partnered with Airbus for a one-month trial of "UberCopter", a $63 Uber helicopter service, in São Paulo, a city famous for its extreme traffic congestion.[106][107] Uber, in partnership with Blade, has also provided helicopter service for specific events, including the Cannes Film Festival and Sundance Film Festival with flights from Salt Lake City International Airport to Park City, Utah.[106][108][109]

Uber announced on September 25, 2016, that it was looking into urban transportation with flying vehicles. At Re/code's Nantucket Conference, the head of Uber's products, Jeff Holden stated that the company wanted to "someday offer our customers as many options as possible to move around ... doing it in a three-dimensional way is an obvious thing to look at." A statement at the American Helicopter Society International-led joint workshop on Transformative Vertical Flight on September 29, Uber product manager Nikhil Goel stated that "To us, urban air transportation is simply a key initiative or our mission, right? Not only because it can cut congestion - it's got massive potential to do that - but it allows us to move people from Point A to B much, much faster than you would otherwise. If you do it in all-electric vehicles, you can do it with zero emissions." Uber published a 99-page "white paper" exploring the possibility of developing a "fully electric, vertical-takeoff-and-landing plane" network (called "Elevate") within ten years, for use in short journeys. Although technically feasible, the development of such a program is expected to encounter safety and regulatory obstacles.[110]

Mapping technology

In November 2015, Uber signed a global partnership deal with Dutch satellite navigation company TomTom to provide maps and traffic data for the Uber driver app across 300 cities.[111] In September that same year, Uber began mapping UK city streets in an effort to identify the best pick-up and drop-off points. The lift-sharing firm plans to extend its mapping activities to other British cities including Manchester, Birmingham and Leeds.[112]

Uber Eats

Uber Eats was launched in August 2014, and is an online food ordering service. It allows people in the cities where it is available to order food directly from the app and receive the food in a time limit, usually 30 minutes. It has a fee, depending on the city, and its main competitors are Just Eat, GrubHub, Deliveroo and Glovo.[113][114]

Other projects

In April 2012, Uber launched the Uber Garage initiative in Chicago, a project to experiment with other ideas for urban transportation services. The first project from Uber Garage was to give Uber users the option to hire a regular taxi driver, or a crowd-sourced Uber driver.[115][116]

In March 13, 2015, Uber and BYD expand their cooperation starting in Chicago, Illinois, with Green Wheels USA.[117]

DeLorean "time machine" provided by Uber

In September 2013, Uber offered rides in the DeLorean DMC-12 car which was featured in the Back to the Future film franchise.[118] On September 4, 2013, Uber announced a promotion with the NFL Players Association to promote safe rides for NFL players.[119] In March 2015, in collaboration with Dream Drive, Uber offered a luxury car-rental service in Singapore that included Lamborghinis and Maseratis.[120]

In August 2014, Uber launched Uber Essentials or Corner Store service, in Washington, D.C., which allowed online ordering from a list of about 100 items.[121] The service was cancelled in January 2015.[122]

In May 2015, Uber launched its UberMilitary Families Coalition, which partners with existing military family organizations to recruit more military dependents, in addition to veterans, as drivers.[123] In that same month, Uber updated its app to include accommodations for hearing-impaired drivers.[124] On March 10, 2015, Kalanick announced a partnership between Uber and UN Women, hoping to create 1,000,000 jobs for women globally by 2020. However, after pressure from trade unions and women's rights organizations, UN Women declined to participate, citing safety concerns.[125]

In November 2015, in collaboration with GrabOn, Uber offered Hot air balloon rides to customers in Hyderabad, India for INR 1,000.[126] In September 2016, Uber and Bobbi Brown Cosmetics made a partnership for Bobbi Brown x Uber Retouch campaign, to celebrate the launch of the Retouching Wands and Retouching Pencils. Customers got an opportunity to take a ride with a Bobbi Brown Makeup Artist and quick make up course how to retouch make up on-the-go.[127]

On April 11, 2017, Uber announced to launch a new patent purchase program, called UP3, which will seek to expedite the process of purchasing patents with an open application windows.[128] July 13, 2017, "Yandex.Taxi" and Uber signed an agreement on combining business and services on online taxi order in Russia, Azerbaijan, Armenia, Belarus, Georgia and Kazakhstan. The companies decided to invest $325 million in the joint structure. At 59.3 percent, the platform will be owned by Yandex, by 36.6 percent by Uber, and by 4.1 percent by platform employees.[129]

In October 2017, in collaboration with Barclays, Uber launched a Visa credit card to offer customers additional rewards such as cash back programmes and annual credit for online subscriptions such as Netflix, Hulu or Amazon Prime.[130]


The founders invested $200,000 in seed money upon conception in 2009.[131] In 2010, Uber raised $1.25 million in additional funding.[131][132] By the end of 2011, Uber had raised $44.5 million in funding.[133][134] In 2013, Google Ventures invested $258 million in the company based on a $3.4 billion pre-money valuation.[135][136] In December 2014, Chinese search engine Baidu made an investment in Uber of an undisclosed amount.[137] The deal also involved connecting Uber with Baidu's mapping apps.[137][138] In January 2015, Uber raised $1.6 billion in convertible debt.[139] In May 2015, Uber revealed plans to raise between $1.5 billion and $2 billion in new funding, raising the value of the company to $50 billion or higher.[140] In September that year, Uber raised another $1.2 billion, led by another investment by Baidu.[141]

In 2016, Toyota made an undisclosed investment in Uber and looked into leasing options, which could potentially aid Uber drivers financially, a move in response to the other partnerships between Toyota's and Uber's counterparts.[142][143] In June 2016, with plans to expand in the Middle East, Uber received $3.5 billion from the Public Investment Fund of Saudi Arabia.[144] In July that same year, Uber raised $1.15 billion in debt financing.[145] In August, Uber agreed to sell its subsidiary company, Uber China, to China's leading taxi-hailing app Didi Chuxing. Didi also agreed to invest $1 billion into Uber Global.[146] In total, Uber has raised about $11.5 billion from 18 rounds of venture capital and private equity investors.[147]

All this 18 rounds of financing have given Uber a valuation of $68 billion according to the Wall Street Journal.[148]

Number of users

In 2015, Uber completed its 1 billionth ride, which was still below the 1.4 billion rides completed by Didi Chuxing at that time.[149][150] In October 2016, 40 million riders used the service in a single month and that riders spent an average of approximately $50 per month on the service.[151]

At the beginning of 2017, Uber's share of the United States ride hailing market was 84%. The number dropped to 77% in May, according to Second Measure, possibly due to challenges and controversies faced by the company.[152]


In 2016, Uber did not make a profit, having a reported net loss of $2.8 billion.[153]

Year 2014 2015 1Q'16 2Q'16
Net Revenue $495.3M[154] $1.5B $960M[155] $1.1B[155]
GAAP Loss -$671M[156] TBD -$520M[155] -$750M[155]

Company characteristics and impact

Effect on values of taxi medallions

The increased usage of Uber and other ride-sharing companies has negatively affected the values of taxi medallions in many cities (medallions are transferable permits or licenses authorising the holder to pick up passengers for hire; they are considered a good investment in their own right in cities where they are legally required) .[157] Many banks that lent money against medallions as collateral faced increasing risks of default.[158] In early 2017, a New York City taxi medallion sold for a record low of $241,000, compared to the $1.3 million price tag they sold for just four years prior.[159]

Gaining local support in dealing with regulators

Uber generally commences operation in a city, then, if its operation is not permitted, Uber mobilizes public support for its service, and, supported by a small army of lobbyists, mounts a political campaign to change regulations.[160][161] In January 2015, Uber announced a program Kalanick called "principled confrontation" that included reaching compromises with local municipalities on new regulations. Since implementing this program, Uber has seen 17 cities pass new favourable ordinances.[162] Uber had worked out an arrangement with the city of Boston to share quarterly data on the duration, locations, and times of day in which riders used the app to travel in or out of the city. This information was first delivered to the city in February 2015, and the report kept all individual user data private.[163]Bradley Tusk, a former campaign manager for Michael Bloomberg, has played a significant role in advising Uber with respect to cities.[164] In 2014-2015, Uber used the services of David Plouffe,[165] in 2016-2017, communications was led by Rachel Whetstone, and Jill Hazelbaker is now the senior vice president of policy and communications.[166]

Classification of drivers as contractors or employees

Uber contracts with their driver partners under legal arrangements as contractors, and not employees. Since taxation, work hours, overtime benefits, and so forth may be treated differently by various political jurisdictions globally, this designation has been controversial.[167] In the United States, the US Department of Labor issued guidelines in July 2015 to deal with, what it considers, "misclassification" of workers. It argues that any "worker who is 'economically dependent' on the employer should be treated as an employee. By contrast, a worker must be in business for himself or herself to be an independent contractor."[168] The guideline is non-binding, but is expected to have some influence in various court cases which may establish new common law on the issue.[168][169]

Lawsuits have been filed by Uber drivers complaining that they do not enjoy the rights and remedies of being considered "employees" under employment law.

In a class action lawsuit filed in the United States District Court for the Northern District of California on August 16, 2013, Uber drivers plead that they were employees who had been misclassified as independent contractors in violation of the California Labor Code and demanded that they be given any tips Uber had collected on their behalf and payment of business expenses such as gas and maintenance of their vehicles.[170] The District Judge, Edward M. Chen, ruled in the plaintiffs' favor with respect to a motion for summary judgement by defendants on March 11, 2015, holding that whether Uber drivers were employees was a disputed fact to be resolved by the jury.[171] On September 1, 2015, Chen certified the class but generally limited it to drivers in California hired before June 2014 (when an opt-out arbitration clause was included in the contract) who had directly contracted with Uber.[172][173]

In the United Kingdom on October 28, 2016, the Central London Employment Tribunal ruled that Uber drivers are "workers" entitled to the minimum wage, paid holiday and other normal worker entitlements, rather than self-employed. Two Uber drivers had brought the test case to the employment tribunal with the assistance of the GMB Union, on behalf of a group of drivers in London. Uber will appeal against the decision.[65][174] On November 10, the court upheld the ruling against Uber's appeal, although the company announced it would launch a new appeal.[175]

Employee diversity

Uber's diversity report, published in 2017, showed the company had a predominantly white and Asian male staff.[176] Also, 78% of top positions in the company are held by men.[177]

Competitive advantage due to less regulation than taxi companies

Marxian economist Richard D. Wolff stated that Uber and similar services were "nothing new", comparing them to other capitalist industries such as taxi services, which initially originated as a way to competitively undercut prevailing systems by offering cheaper services produced with lower standards, only to eventually come under regulation due to public concerns over safety. Wolff predicted that ridesharing services like Uber and Lyft would eventually fall under the same type of regulation, and that terms used to characterize such innovations such as "new technology" or "shared value" or "ridesharing" are merely marketing strategies.[178]

Uber for X

Following Uber's success, there was an influx of new startups describing themselves as "Uber for X". According to Wired, Uber for X "has become a kind of shorthand for convenience--a technological solution for any of life's frustrating, dull tasks, one that either makes them more convenient or automates them completely."[179]

Legal status by country

Transportation network companies are regulated in most jurisdictions. Regulations can include requirements for driver background checks, fares, the number of drivers, and licensing.[] In December 2017 the European Court of Justice ruled that Uber was a transport company, subject to local transport regulation in European Union member states, rather than an information society service as Uber had argued.[180]

Uber has been banned from or has voluntary pulled out of, due to legal restrictions, the following jurisdictions: Alaska, Oregon (except Portland) in the United States, Vancouver in Canada, Bulgaria, Denmark, Hungary, Italy, Germany, London, the Northern Territory in Australia, Japan, and Taiwan.[181]


Uber is banned in the Northern Territory.[181] The New South Wales government created a taskforce to look into regulating Uber, stating that the existing regulatory framework is "difficult to enforce", and therefore not as effective as it could be. The taskforce also noted that ride sharing services "appear to meet the criteria of a public passenger service" under the 1990 Act and drivers are therefore required to pay local government services tax GST.[182] This is despite the fact Uber claims that it is not a taxi service and should not have to operate under taxi regulation.[183][184] In Brisbane, Australia, the legal status of Uber's service has been challenged by governments and taxi companies, which allege that its use of drivers who are not licensed to drive taxicabs is unsafe and illegal.[185]


Uber launched its operations in the Bangladeshi capital Dhaka on November 22, 2016.[186]


Amidst gross dissatisfaction with the regular taxi services among riders in Bulgaria, Uber commenced operations in the capital of Sofia in December 2014. As its services grew rapidly in popularity in the coming months, protests by taxi drivers began in March 2015 and fines were ultimately imposed on the company for unfair trade practices. In September 2015, the country's Supreme Court upheld the fines and Uber was subsequently forced to cease operations, despite the fact that 77% of riders polled were against the ban. Since then, Uber Bulgaria has been trying to legalize its activity in the country by proposing changes to the law.[187]


In July 2015, a $400M class-action lawsuit was filed against Uber in Toronto, Ontario, Canada on behalf of Ontario taxi and limo drivers, brokers, and owners. The statement of claim alleged that Uber's UberX and UberXL vehicles violated section 39.1 of the province's Highway Traffic Act by having unlicensed drivers picking up passengers and transporting them for compensation.[188] In March 2016, Sukhvir Tehethi, a local taxi driver, filed an injunction against Uber. Toronto's city council amended a bylaw in October 2015 and, according to Tehethi's lawyer, Uber drivers are in violation of it. Tehethi decided to take action saying that it could be months, or even years, if he waits for City Hall to act.[189]

On January 27, 2016, Edmonton, Alberta became the first city in Canada to legalize Uber and regulate ridesharing. Under the new bylaw, Uber will have to pay the city $70,000.00 per year in order to operate in the city.[190]


Following a court ruling and tightened regulations, such as taxi meters becoming mandatory for drivers, Uber in Denmark chose to close on 18 April 2017 affecting 2,000 drivers and 300,000 users.[191][192]

El Salvador

After launching in El Salvador in May 2017, Transportation Vice Minister Nelson Garcia warned Uber in November that it operated "outside the law and must cease operations." He stated that in case of non-compliance, Uber drivers could face seizure of their vehicles, fines or revocation of their licenses and plates.[193]


Uber pulled out of Finland waiting for a deregulation law to be passed in August 2018.[194]


Uber executives were arrested in France in June 2015 after Uber continued to operate despite being declared illegal.[195] In the first half of 2014, the UberPop version of the app was launched in Paris, France, whereby users are linked to drivers without professional taxi or chauffeur licenses, while Uber covers supplemental insurance. UberPop was expanded to other European cities over the course of the year.[196] The UberPool service was then introduced to the Parisian market in November 2014, a month after a French court had deemed the company's UberPop service to be illegal. Uber claimed that UberPool was the next iteration of the UberPop concept. Uber's Western Europe chief told reporters at the time that it was "very confident" about overturning the court decision.[196] At the start of February 2015, the UberPool service was still operational in Paris, France, despite the regulatory opposition in that country.[197]

On July 5, 2015, Uber suspended UberPop in the face of pressure by the French government while awaiting a constitutional court decision on the legality of Uber's service.[198] On September 22, 2015, France's highest constitutional authority rejected the challenge to a law that bans Uber's low-cost offering UberPop, keeping the legal pressure on the company.[199] Uber stated that the decision was disappointing but they will continue to work with the French government, trying to find a solution.[200]


In Germany, government commissions have severely limited or banned Uber for their drivers not meeting safety and maintenance standards.[201] In September 2014 courts banned Uber in Germany because the company violated regulations requiring all transport companies to use licensed drivers.[202][203]


In Delhi Uber is faced with limits to the number of drivers that are allowed to operate.[204]


Uber has launched a motorbike service in Jakarta joining the market in the late 2014.[205] Uber merged with Express Transindo Utama on December 16, 2016 to create a new collaboration.[206]


In May 2015, the Milan Court banned Uberpop alleging "unfair competition" and violation of the local jurisdiction regulating taxi services. The lawsuit was originally initiated by the Italian taxi drivers union.[207]

After a Rome judge ruled in favor of Italy's major taxi associations that the ride-hailing service constituted unfair competition, Uber was banned throughout Italy at the beginning of April 2017. Uber Italy expressed to use its right to appeal this decision.[208][209] One week later, another court in Rome suspended the initial ruling after accepting Uber's appeal, allowing the service to remain in Italy.[210][211]


In January 2017, Uber was asked to obtain a no-objection certificate, a fitness certificate and a route permit in order to continue their services in Pakistan. Uber fulfilled all the legal formalities in the given one month time.[212]


In Poland, following protests by taxi drivers, laws were modified so that Uber drivers do not enjoy a regulatory advantage over taxi drivers.[213]


Uber was banned from Spain in December 2014 and returned to Spain in March 2016, this time using only licensed drivers.[214][215] It has since had a legal battle against Spanish taxi drivers, but the Spanish Supreme Court is granting numerous licensed vehicles (licencias VTC) to future Uber cars, establishing the possibility to grant approximately 10,000 new licenses.[216]


In July 2013, Uber started services in Taiwan. However, as the company registered as an information service firm, it did not have any permission to operate transportation services. This led to protests from taxi drivers and fines in millions of dollars from the government. Refusing to pay the penalties, Uber was banned in February 2017. In April 2017, the company resumed services after constructive talks with authorities and partnered with licensed car rental companies.[217][218] The service can only operate within Taipei, but it will eventually expand to other cities.[219] However, Ho Chen Tan, Minister of Transportation and Communications, said that Uber is not welcome if the fines aren't paid to the government; the company must switch its business registration as well in order to operate legally.[220][221]

United Kingdom

In March 2017 Uber lost a legal case against Transport for London that attempted to stop a written English exam being required for drivers to obtain a minicab licence.[222] Uber's five year licence to operate in London was extended for only four months from May 2017.[223] On 22 September 2017, TfL announced that Uber's London licence was not to be renewed upon expiry, taking the decision on the grounds of "public safety and security implications". Uber responded by announcing that it would appeal the decision.[224]

London licence expiration

On September 22, 2017, TfL and the London Mayor, Sadiq Khan, announced the licence for Uber to operate in London will not be renewed due to "public safety and security implications".[225] TfL alleged that Uber did not properly check criminal and medical records, didn't report crimes committed by drivers, and used Greyball to prevent officials from investigating crimes and regulatory violations.[226] An appeal was launched in mid-October 2017, when the company filed relevant papers with Westminster magistrates court.[227]

United States of America

Atlanta, Georgia

In September 2014, a class-action lawsuit was filed by taxicab drivers and holders of a vehicle for hire Certificate of public convenience and necessity in Atlanta against Uber as well as its drivers for restitution of all metered fares collected via the Uber and UberX apps for trips originating within the Atlanta city limits.[228] The lawsuit claimed that Uber drivers were not properly licensed.[228]

Austin, Texas

In March 2015, UberPOOL was offered in Austin, Texas, in advance of the annual South by Southwest festival.[229] In May 2016, Uber pulled its Austin program due to stricter regulations from the government.[230] Compared to most taxi companies in the United States, which use Live Scan, a fingerprinting service that checks for matches in FBI and state databases, Uber's background check policy in Texas has been critiqued for not being as safe.[230] The only cities where Uber mandates fingerprint scanning are New York, where a fingerprint scan is needed to apply for a Taxi and Limousine Commission license, and Houston, which has required fingerprint scans for ride sharing drivers since 2014. However, Uber claims that the extra step of fingerprinting drivers in Houston has slowed down driver sign-ups, and as a result wait times are on average 35% longer.[230] In May 2016, Uber stopped operations in Austin, Texas after the city "...voted 56% to 44% against Proposition 1, which would have allowed ride-hailing companies to continue using their own background check systems." Instead, Uber and other ride sharing companies would have to convert to fingerprint scanning, which is far more expensive and even less effective according to some.[231] Uber "argues that the fingerprint databases are often out of date and biased against minorities who have been fingerprinted but never charged with a crime."[232]


Lawsuit regarding denial of services to blind passengers A lawsuit was filed in the U.S. state of California on September 9, 2014, by the state chapter of the National Federation of the Blind, in response to the reported denial of services to "more than 30" blind customers--the lawsuit claimed that the conduct was in violation of the Americans with Disabilities Act of 1990 and California state law. The Washington Post published a direct quote from the complaint, in which the Federation claims that its constituency "face the degrading experience of being denied a basic service that is available to all other paying customers." Two cases were described in the Post article: First, a California UberX driver allegedly stored a service dog in the trunk of his vehicle and refused to acknowledge the blind passenger's concern upon the latter's realization of what had occurred; second, a driver allegedly cursed at a blind passenger during a verbal exchange, in which the latter was explaining the nature of the guide dog. According to the complaint, the driver suddenly accelerated, and nearly injured the dog, while also striking the passenger's blind friend with an open car door.[233] Uber responded to a number of blind passengers who reported their experiences, stating that since Uber drivers were independent contractors, the company was unable to oversee their conduct. The Federation replied in a public statement that Uber closely monitored its drivers' work practices through the Uber app, that Uber advised blind passengers to notify drivers about their guide animals in advance, and that the Federation was proceeding with the filing of the lawsuit after Uber refused to enter into a negotiation with them to resolve the issue.[233]

Philadelphia, Pennsylvania

In December 2014, Checker Cab Philadelphia and 44 other taxi companies in Philadelphia, Pennsylvania filed a lawsuit alleging that Uber was operating illegally in the city.[234][235] On March 3, 2015, U.S. District Judge Nitza I. Quinones Alejandro denied a motion for a preliminary injunction against Uber.[236] In January 2016, a $1.5M lawsuit was filed against Uber in Philadelphia, Pennsylvania, by Sergei Lemberg on behalf of Philadelphia taxicab medallion owners. The suit claimed that Uber engaged in tortious interference with a prospective business advantage and engaged in false advertising under the Lanham Act.[237] The case was dismissed in August 2016.[238]

Upstate New York

In February 2017, the New York Senate approved legislation that allowed ride sharing companies to expand their operations in New York State to include Cities in Upstate New York. The bill sponsored by state Senator Jim Seward, who chairs the Senate Insurance Committee, passed by a 53-5 vote.[239] In June 2017, Uber and other ride sharing companies like Lyft became available to Upstate New York.[240][241]

United Arab Emirates (Dubai)

In January 2017, after a long spat with regulators, Uber signed an agreement with the Roads and Transport Authority of Dubai. Under this deal, Uber will be entitled to deploy about 14,000 vehicles around the city.[242]

Saudi Arabia

Uber is free to operate in Saudi Arabia, however, King Salman of Saudi Arabia's September 2017 decree allowing women to drive themselves is expected to put a dent in Uber's business in the country.[243] Women have been a key target group for Uber in the Saudi Arabia, accounting for 80 percent of rides.[244]



Uber drivers on strike at Montparnasse, Paris, February 3, 2016
A protest against Uber by taxi drivers
A protest against Uber in Portland, Oregon in January 2015
Taxi company protesting against Uber - Budapest, January 18, 2016

Uber has been the subject of protests and legal action from - among others - taxi drivers and taxi companies around the world. These groups allege that Uber bypasses local licensing and safety laws and amounts to unfair competition.[245] Taxi drivers in London, Berlin, Paris and Madrid staged a large-scale protest against Uber on June 11, 2014.[246] In some countries, Uber drivers were also targets of attacks by taxi drivers.

On January 13, 2014, cab drivers in Paris attacked an Uber driver's car near Charles de Gaulle Airport, protesting competition from the transportation startup.[247] On June 11, 2014, in a concerted action, taxis blocked roads in major European cities in protest against what they perceive as a threat to their livelihoods from companies such as Uber. The cabbies contended that Uber and similar smartphone app-based services have an unfair advantage because they are not subject to the same kinds of fees and regulations placed on taxis.[248][249] On June 25, 2015, cab drivers in Paris "locked down" Paris in an anti-Uber protest.[250] Musician Courtney Love got caught in the protest and live tweeted as her Uber cab was violently attacked and her driver was held hostage.[251]

On March 22, 2016, thousands of taxi drivers in Jakarta demonstrated against Uber and a similar service, Grab. Several places were targeted during the protests, including the Indonesian Presidential Palace, the People's Council Building, and the Ministry of Communication and Informatics central office.[252] Taxi drivers accused that Grab and Uber were causing them to receive smaller daily incomes due to the rising number of app users. The demonstrators also demanded that the government ban the apps and issue a governmental decree concerning this problem.[253]

On July 24, 2015, a thousand taxi drivers in Rio de Janeiro blocked traffic during the morning rush hour protesting Uber's expansion there. (Lawmakers have voted to ban Uber in São Paulo and Brasilia.).[254]

On November 26, 2015, an Uber driver was beaten by taxi drivers in Brazil, and similar attacks followed.[255]

On August 21, 2015, Uber started operations in Costa Rica and multiple Uber drivers were immediately attacked by taxi drivers.[256]

In Cape Town, South Africa on June 3, 2016, metered taxi drivers blockaded the road to the city's airport and forced passengers out of vehicles while attacking Uber drivers.[257]

Travel ban, taxi strike, and related protests

In January 2017, the New York City Taxi Workers Alliance called for a halt in pickups from JFK Airport in New York City in response to Donald Trump's Executive Order 13769, which banned entry to the United States from citizens of 7 predominately Muslim countries.[258] Uber users accused the company of attempting to profit from the strike and were angered that Uber did not halt pickups from JFK Airport in solidarity.[259] Some users deleted the Uber app from their phones.[259][258] Kalanick responded by signing an open letter to President Donald Trump that requested he rescind his executive order.[260]

Alleged cancellation of orders to disrupt competitors

Uber issued an apology on January 24, 2014, after documents were leaked to the Valleywag and TechCrunch publications saying that, earlier in the month, Uber employees in New York City deliberately ordered rides from Gett, a newly established competitor, only to cancel them later. The purpose of the fake orders was two-fold: wasting drivers' time to obstruct legitimate customers from securing a car, and offering drivers incentives -- including cash -- to join Uber.[261] Uber later issued a statement about the incident on its website.

In August 2014, Lyft, another ridesharing service, reported to CNNMoney that 177 Uber employees had ordered and canceled approximately 5,560 rides since October 2013, and that it had found links to Uber recruiters by cross-referencing the phone numbers involved. The CNN Money report identified one Lyft passenger who canceled 300 rides from May 26 to June 10, 2014, and who was identified as an Uber recruiter by seven different Lyft drivers. On this occasion, Uber did not issue an apology, but suggested in a statement on its website that the recruitment attempts were possibly independent parties trying to make money.[262][263] A Lyft spokesperson stated to CNN Money: "It's unfortunate for affected community members that they have used these tactics, as it wastes a driver's time and impacts the next passenger waiting for that driver."[262]

Operation SLOG

In August 2014, the online publication The Verge reported that a secret Uber project, called "Operation SLOG" - which recruits members with the assistance of TargetCW, a San Diego, California-based employment agency - appeared to be an extension of the company's activities in relation to Lyft. As reported, on July 9, 2014, following Lyft's expansion into New York City, Uber sent an email offering what it called a "huge commission opportunity" to several contractors based on the "personal hustle" of the participants.[264] Those who responded met with Uber marketing managers who attempted, according to one of the contractors, to create a "street team" to gather intelligence about Lyft's launch plans and recruit their drivers to Uber. Recruits were given two Uber-branded iPhones (one a backup, in case the person was identified by Lyft) and a series of valid credit card numbers to create dummy Lyft accounts.[264] After being contacted for comment, Target CW warned its contractors against talking to the media, stating that it represented a violation of a non-disclosure agreement they signed.[264]

Aggression towards local officials and journalists

An Uber executive is said to have advocated hiring investigators to "dig up dirt" on journalists who criticize them.[265] Portland, Oregon's transportation commissioner called Uber management "a bunch of thugs".[266] A commissioner in Virginia who opposed Uber was flooded with emails and calls after Uber distributed his personal contact information to all of its users in the state.[267]

At a private dinner in November 2014, Emil Michael, senior vice president of Uber, suggested that Uber hire a team of opposition researchers and journalists, with a million-dollar budget, to dig into the personal lives and backgrounds of media figures who reported negatively about Uber. Specifically, he targeted Sarah Lacy, editor of the technology website PandoDaily, who has accused Uber of sexism and misogyny.[268] The controversy made national news and stirred criticism against Uber. "The comments, reportedly made by senior vice president for business Emil Michael at a New York dinner attended by BuzzFeed editor-in-chief Ben Smith," wrote a Washington Post columnist, "ignited a powder keg of criticism about a company already perceived as cut-throat - landing Uber on the front pages of The Washington Post, USA Today and The New York Times."[269] Michael issued a public apology.[270] Later, he sent an email to Lacy: "I was at an event and was venting, but what I said was never intended to describe actions that would ever be undertaken by me or my company toward you or anyone else. I was definitively wrong and I feel terrible about any distress I have caused you."[271]

Speaking with the Australian media publication The Conversation on November 20, 2014, European PR agency FINN partner Raf Weverbergh said that Uber does not realize exactly how upset journalists are in the wake of the Michael incident. On the same date, the publication reported that more journalists deleted their Uber apps. Uber's Brisbane spokesperson stated that journalists will not be investigated by the company in the Australian state of Queensland, in light of the legislative difficulties that were occurring at the time.[272]

Evasion of law enforcement operations using Greyball and Ripley

Uber developed an internal tool called Greyball which uses data collected from the Uber app and by other means to avoid giving rides to certain individuals. The tool was used starting in 2014. By showing "ghost cars" driven by fake drivers to the targeted individuals in the Uber app, and by giving real drivers a means to cancel rides requested by those individuals, Uber can avoid operations by known law enforcement officers in areas where its service is illegal. An investigative report by The New York Times published on March 3, 2017, described Uber's use of Greyball in 2014 to evade city code enforcement officials in Portland, Oregon, Australia, South Korea, and China.[273] In response to the report, Uber stated that Greyball was designed to deny rides to users who violate Uber's terms of service, including those involved in sting operations.[273][274] According to Uber, Greyball can "hide the standard city app view for individual riders, enabling Uber to show that same rider a different version."[275] Uber has reportedly used Greyball to identify government officials through such factors as whether a user frequently opens the app near government offices.[273] Uber employees also reviewed social media profiles to identify law enforcement personnel.[273] In the days following the publication of the New York Times story, Uber admitted that it had used Greyball to thwart government regulators,[276] and it promised to stop using the tool for that purpose.[277]

In May 2017, the United States Department of Justice opened a criminal investigation into Uber's use of Greyball to avoid local law enforcement operations.[278][279][280][281]

A January 2018 Bloomberg report suggests that Uber, after a police raid in its Brussels office, had developed a kind of secret "panic button", initially called "unexpected visitor protocol", then nicknamed "Ripley", to disrupt government investigations by locking, shutting off, and changing passwords on staff computers in the event of a police raid, preventing officials in foreign countries from accessing company data. The company would have used this button at least 24 times from spring 2015 until late 2016.[282][283]

User privacy and data breaches

Kalanick received a letter, dated November 19, 2014, from U.S. Senator Al Franken, Chairman of the United States Senate Judiciary Subcommittee on Privacy, Technology and the Law, over user privacy. In addition to a list of 10 questions, Franken stated that the company had a "troubling disregard for customer privacy" and that he was "especially troubled because there appears to be evidence of practices inconsistent with the policy [Uber spokesperson] Ms. Hourajian articulated" and that "it appears that on prior occasions your company [Uber] has condoned use of customers' data for questionable purposes." Franken concluded his letter by asking for a response by December 15, 2014.[284] Concerns have been raised about internal misuse of the company's data, in particular the ability of Uber staff to track the movements of its customers, known as "God View". In addition to the aforementioned use of the service to track journalists and politicians, a venture capitalist disclosed in 2011 that Uber staff were using the function recreationally and viewed being tracked by Uber as a positive reflection on the subject's character.[285] An individual who had interviewed for a job at Uber said that he was given unrestricted access to Uber's customer tracking function as part of the interview process, and that he retained that access for several hours after the interview ended.[286]

On February 27, 2015, Uber admitted that it had suffered a data breach more than nine months before. Driver names and license plate information on approximately 50,000 drivers were inadvertently disclosed.[287] Uber discovered this leak in September 2014 but waited more than five months to notify the people affected.[288]

On August 2017, Uber accepted a settlement from the Federal Trade Commission admitting to claiming falsely that internal access to consumers' personal information was closely monitored on an ongoing basis, and also stating that Uber had failed to live up to its promise to provide reasonable security for consumer data.[289]

Another data breach was revealed in November 2017. Occurring in 2016, this breach disclosed personal information on about 600,000 drivers (including license information); and names, email addresses, and phone numbers for 57 million customers. Uber paid a $100,000 ransom to the hackers on the promise they would delete the stolen data.[290][291] The company was subsequently criticized for concealing the loss of data and that concealment could lead to the imposition of higher fines, particularly if the act was intentional.[292] Newly appointed Uber CEO Dara Khosrowshahi apologized saying in an email statement "None of this should have happened, and I will not make excuses for it".[293] He added that "we are changing the way we do business, putting integrity at the core of every decision we make and working hard to earn the trust of our customers."[294]

Safety concerns

Safety concerns have been raised after Uber drivers were reportedly involved in sexual assault against passengers, as well as other crimes. On the other hand, it is unclear if the service is less or more safe than regular taxi cabs, as major cities don't have much data on taxi-related incidents.[295]

Drivers involved in crimes

In March 2016, two Uber drivers in East Lansing, Michigan, were arrested on sexual assault charges stemming from incidents where they inappropriately touched female Michigan State University students.[296]

In February 2016, Uber's vetting procedures came under scrutiny once more following the 2016 Kalamazoo shootings, purportedly committed by Jason Dalton, an Uber driver in Kalamazoo, Michigan. Dalton is believed to have been driving for Uber at the time while allegedly conducting a shooting spree that left six people dead and two others wounded. This led to a seven-hour manhunt for the suspect, during which it is believed that Dalton continued to drive and accept fares. Uber was aware of the issues with Dalton's driving skills, having received multiple complaints, though critics agree that Dalton would not have raised any red flags since he did not have a criminal record.[297]

Drivers using the app while driving

Concerns also arose regarding the manner in which the Uber app notifies drivers about new requests for pick-up from customers and how the drivers must respond to such requests.[298] When a customer makes a request, drivers are notified on an official Uber mobile app and are provided the customer's location. In order to accept the request, the driver has approximately 15 seconds to tap the phone to accept the request.[299] An Uber driver reported that drivers can be temporarily suspended for ignoring these requests. Deborah Hersman of the National Transportation Safety Board criticized the 15-second system, saying that it presents a significant distraction to drivers, as drivers are financially motivated to respond to fares while driving. In response, Uber has stated that the app "was designed with safety in mind," and that drivers are not required to physically look at the device to accept a fare.[298]

Allegations of inadequate background checks on drivers

On December 31, 2013, Uber driver Syed Muzaffar ran over and killed six-year old Sofia Liu in San Francisco, severely injuring her mother and brother in the same incident. The driver was logged in and waiting for a fare, but not carrying a passenger, at the time of the accident. Liu's family filed a wrongful death claim against Uber, claiming that this made Uber responsible for the driver's actions.[300][301][302] Uber deactivated Muzaffar's account after the accident. Syed Muzaffar was arrested on the scene and was charged with misdemeanor vehicular manslaughter on December 8, 2014.[303] Uber said in a written statement that all drivers had undergone a "stringent" background check, and Muzaffar's was "clear". Muzaffar had been arrested in Florida in 2004 on a reckless driving charge, but California law prohibited private background check services like Uber's from reporting arrests and crimes more than seven years old.[304] Syed Muzaffar's vehicular manslaughter trial was scheduled to start August 5, 2015. In July 2015, Uber reached a settlement with the family for an undisclosed sum.[305]


In January 2017, Uber agreed to pay $20 million to the US government to resolve accusations by the FTC of having misled drivers about potential earnings.[306][307][308]

According to a February 2017 lawsuit filed by Waymo, owned by an affiliate of Google, ex-Google employee Anthony Levandowski allegedly "downloaded 9.7 GB of Waymo's highly confidential files and trade secrets, including blueprints, design files and testing documentation" before resigning to found Otto, which was purchased by Uber.[309][310] A ruling in May 2017 required Uber to return documents to Waymo.[311]

In 2017 a suit was filed against Uber alleging that Uber uses "sophisticated software" to defraud both drivers and passengers. According to the suit, under the upfront pricing model, when a passenger is quoted a price the app shows a longer more expensive route, meanwhile would-be drivers are shown a shorter cheaper route. The passenger is charged for the more expensive route, while the driver is paid the cheaper, with Uber pocketing the difference.[312]

Workplace culture

In early 2017, Uber was described by insiders as having an "asshole culture".[313][314] Uber's organizational culture was described as one in which employees are lauded for bringing incomplete and unreliable solutions to market in order for Uber to appear to be an innovator and winner.[313] In a corporate culture likened to the novels and TV series A Game of Thrones, in which rivals for the throne vie for power, the company encourages aggression[315] and "back stabbing" (criticizing) of co-workers, in which peers undermine each other and their direct superiors to climb the corporate ladder.[313][315]

Some human resource managers in the software industry see Uber as a potential black mark on the resumes of ex-Uber employees, with one industry manager saying, in reference to "If you did well in that environment upholding those values, I probably don't want to work with you."[316][313] Some Silicon Valley computer programmers labeled Uber as "poisonous" and encouraged any friends who work for the company to quit.[317]

Criticism of Kalanick

In February 2017, a video was released where Kalanick was shimmying between two women in an UberBLACK, before arguing with an Uber driver during a heated debate.[318][319]

In March 2017, Uber VP of Business, Emil Michael contacted Kalanick's ex-girlfriend in an attempt to silence her and get her to hide a human resources complaint. This backfired, with her being sourced as present during an executive team outing with Kalanick, where Michael, and four more Uber managers selected numbered women at a Korean hostess bar, prompting a sexism complaint by the female manager who attended.[320][321]

Sexual harassment allegations and management shakeup

On February 20, 2017, former Uber engineer Susan Fowler stated that she was sexually harassed by a manager and subsequently threatened with termination by another manager if she continued to report the incident. CTO Thuan Pham had knowledge of Susan Fowler's sexual harassment allegation at Uber and her manager's threatened retaliation, and did nothing; Kalanick was also reportedly aware of the harassment issues.[322][323] Uber hired former attorney general Eric Holder to investigate the claims.[324]Arianna Huffington, a member of Uber's board of directors, also oversaw the investigation.[325] On February 20, 2017, Kalanick led a meeting with employees that was described by the participants as honest and raw.[326]

On February 27, 2017, Amit Singhal, Uber's Senior Vice President of Engineering, was forced to resign after it was revealed that he failed to disclose a sexual harassment claim against him that occurred while he was the Vice President of Google Search.[327][328][329] New York Times journalist Farhad Manjoo wrote that the scandal is expected to be a "watershed" for women engineers.[330] Analysts expected that the sexism claims could damage Uber's brand and delay its initial public offering.[331]

On June 6, 2017, Uber announced that it fired over 20 employees as a result of the investigation.[332][333] On June 13, 2017, Kalanick took an indefinite leave of absence from Uber.[334][335] On June 20, 2017, after multiple shareholders reportedly demanded his resignation, Kalanick resigned as CEO.[336][337]

2014 reviews by the Better Business Bureau

In October 2014, Uber received an "F" rating from the Better Business Bureau (BBB), which cited complaints over unexpectedly high charges and lack of response to customer complaints.[338][339]

Paradise Papers

On 5 November 2017, the Paradise Papers, a set of confidential electronic documents relating to offshore investment, revealed that Uber is among the corporations that used offshore companies to avoid taxes.[340][341][342]


In 2013, USA Today named Uber its tech company of the year.[343]

See also


  1. ^ "Why Uber Could Struggle to Stay on Top of the Ride-Hailing Market - Market Realist". marketrealist.com. Retrieved . 
  2. ^ a b Carson, Biz (2017-04-14). "Uber booked $20 billion in rides in 2016, but it's still losing billions". Business Insider. 
  3. ^ Carson, Biz (2017-06-07). "Uber fires 20 staff after harassment investigation". BBC. 
  4. ^ Rusli, Evelyn (June 6, 2014). "Uber Dispatches trips". The Wall Street Journal. Retrieved 2014. 
  5. ^ Goode, Lauren (June 17, 2011). "Worth It? An App to Get a Cab". The Wall Street Journal. 
  6. ^ Bensinger, Greg (February 9, 2017). "Uber Taps Zipcar to Put More Drivers on the Road". The Wall Street Journal. 
  7. ^ Peterson, Britt (July 27, 2014). "The long strange journey of 'über'". The Boston Globe. 
  8. ^ "Apple Pay's Real Killer App: The Uber-ification of Local Services". The Huffington Post. Retrieved 2015. 
  9. ^ "Execs wary 'disruptive tech' to heighten biz competition - IBM". The Manila Times. May 4, 2016. Retrieved 2016. 
  10. ^ "Taking uberization to the Field - Disruption is coming for Field Marketing - Media Releases - CSO - The Resource for Data Security Executives". CSO. Retrieved 2016. 
  11. ^ Staff, AOL. "Finally - Uber will lock in prices when you schedule one ahead of time". AOL.com. Retrieved . 
  12. ^ "Uber will now charge you extra if your driver has to travel longer to reach you". The Verge. Retrieved . 
  13. ^ Griswold, Alison (July 11, 2016). "Commuting with Uber in New York is cheaper than taking the subway this summer". Quartz. 
  14. ^ "Here's How the SEPTA-Uber Suburban Connection Works". Philly Mag. May 25, 2016. 
  15. ^ Simmons, Andria (July 23, 2015). "MARTA pilots free Wi-Fi on buses and Uber partnership - Spinning our Wheels". Atlanta Commuting Blog. The Atlanta Journal-Constitution. 
  16. ^ "Five dollar discount for Expo extension riders who use uberPOOL this weekend". The Source. May 19, 2016. 
  17. ^ Michael Neibauer (December 12, 2016). "Metro, Uber partner to carry more passengers to and from rail stations". Washington Business Journal. 
  18. ^ Frances McMorris (February 22, 2016). "PSTA joins with Uber and cab company to boost bus access". Tampa Bay Business Journal. 
  19. ^ "Airtel-Uber tie-up". The Hindu. September 15, 2015. Retrieved 2015. 
  20. ^ "Now You Can Pay For Your Uber Ride Using UPI". Swarajya. July 20, 2017. Retrieved 2017. 
  21. ^ Paul, Kari. "Uber allows tipping in 121 cities -- here's how much you should tip your driver". MarketWatch. Retrieved . 
  22. ^ "Uber Starts Charging What It Thinks You're Willing to Pay". Bloomberg.com. 2017-05-19. Retrieved . 
  23. ^ "Detest Uber's surge pricing? Some drivers don't like it either". CNET. Retrieved . 
  24. ^ "A Deeper Look at Uber's Dynamic Pricing Model | Above the Crowd". Above the Crowd. 2014-03-11. Retrieved . 
  25. ^ Bilton, Nick (January 8, 2012). "Disruptions: Taxi Supply and Demand, Priced by the Mile". The New York Times. Retrieved 2012. 
  26. ^ Surowiecki, James (August 19, 2014). "In Praise of Efficient Price Gouging". MIT Technology Review. Retrieved 2015. 
  27. ^ Schupak, Amanda (September 18, 2015). "Uber defends surge pricing with NYC case study". CBS News. Retrieved 2017. 
  28. ^ Bosker, Bianca (October 31, 2012). "Uber Rethinks New York 'Surge Pricing,' But Doubles Driver Pay". The Huffington Post. 
  29. ^ "Uber NYC and the Sandy Surge". Fortune Magazine. November 2, 2012. 
  30. ^ Lapowsky, Issie (December 15, 2014). "What Uber's Sydney Surge Pricing Debacle Says About Its Public Image". Wired Magazine. 
  31. ^ Mazza, Ed (December 15, 2014). "Uber Raises Fares During Sydney Hostage Crisis, Then Offers Free Rides". The Huffington Post. 
  32. ^ Bajekal, Naina (December 15, 2014). "Uber Charged 4 Times Its Usual Rate During Sydney Hostage Siege". Time. 
  33. ^ "'Sickening': Uber slammed for price surge during London terror attacks". Yahoo News. December 15, 2014. 
  34. ^ Warnes, Indra (June 4, 2017). "'SICKENING' Fury as Uber prices soar after London Bridge terror attack carnage - but firm says it removed 'automatic increase'". The Sun. 
  35. ^ Barber, Lynsey (June 4, 2017). "London Bridge attack: Uber will refund journeys of people caught up in terror after surge pricing backlash". City A.M. 
  36. ^ Oh, Inae (July 8, 2014). "Uber Will Stop Charging Ridiculous Prices During Emergencies". The Huffington Post. 
  37. ^ Issac, Mike (July 8, 2014). "Uber Reaches Deal With New York on Surge Pricing in Emergencies". The New York Times. 
  38. ^ Popper, Ben (July 8, 2014). "Uber agrees to new national policy that will limit surge pricing during emergencies". The Verge. 
  39. ^ "AT&T to Uber Offer Free Services to Help Mexico Quake Response". Bloomberg.com. 2017-09-21. Retrieved . 
  40. ^ Schneider, Henrique (March 10, 2017). Uber: Innovation in Society. Springer. 
  41. ^ Russell, Jon. "Uber Wants To Replace India's Iconic Auto Rickshaws With Chauffeured Hatchbacks". TechCrunch. Retrieved . 
  42. ^ "Lahore, Your uberAUTO is Arriving Now!". Pakistan. 2016-10-17. Retrieved . 
  43. ^ "Karachi, Your uberAUTO is Arriving Now". Pakistan. 2016-11-24. Retrieved . 
  44. ^ a b c Gregory Ferenstein (January 23, 2013). "Ironically, Cab Drivers 'Love' The New UberTaxi in DC". TechCrunch. 
  45. ^ Elliott, Farley (May 4, 2015). "UberFRESH Rebrands to UberEATS Just in Time to Expand Like Crazy". Eater. 
  46. ^ Lien, Tracey. "Uber gets into on-demand deliveries with UberRush". latimes.com. Retrieved . 
  47. ^ "Uber Crosses Continents With Istanbul Water-Taxi Service". Bloomberg L.P. June 25, 2015. 
  48. ^ Basel, Art (2016-11-20). "Dreading Art Basel traffic? Here's a guide to avoiding Art Week's crush". Miami Herald. Retrieved . 
  49. ^ Saunders, Hilary (2015-12-03). "UberBOAT Sets Sail in Time for Art Basel 2015". Miami New Times. Retrieved . 
  50. ^ Ilic, Igor (June 30, 2017). "Uber will now let you hire a speedboat to cruise along the Croatian coast". Business Insider. Reuters. Retrieved 2017. 
  51. ^ "Uber Elevate | The Future Of Urban Air Transport". uber.com. Retrieved . 
  52. ^ Albanesius, Chloe (July 12, 2012). "Uber Rolling Out On-Demand Ice Cream Trucks". PC Magazine. 
  53. ^ Ortutay, Barbara (September 3, 2013). "Uber brings back on-demand ice cream trucks". 
  54. ^ "Uber is delivering kittens for National Cat Day". CNN. October 29, 2013. 
  55. ^ "Uber Is Delivering Christmas Trees On-Demand For $135". Business Insider. December 4, 2013. 
  56. ^ Samantha Allen (January 27, 2015). "The Mysterious Way Uber Bans Drivers". The Daily Beast. 
  57. ^ Guhathakurta, Rahul. "Decoding Uber's Rating System for Drivers and Riders". www.carkrew.com. Retrieved . 
  58. ^ Price, Rob (February 23, 2015). "Uber drivers tell us how to get a 5-star passenger rating". Business Insider. Retrieved 2015. 
  59. ^ Fung, Brian (March 30, 2016). "Uber drivers tell us how to get a 5-star passenger rating". The Washington Post. 
  60. ^ Sage Lazzaro (November 11, 2015). "Uber Will Ban You If Drivers Give You a Bad Rating". Observer. 
  61. ^ Fung, Brian (2016-03-30). "How to check your Uber passenger rating, without embarrassment". Washington Post. ISSN 0190-8286. Retrieved . 
  62. ^ Steve Dawson (February 17, 2017). "How to Drive for Uber - Uber Requirements in 2017". Gazette Review. 
  63. ^ DeAmicis, Carmel (July 29, 2015). "Uber Starts Directly Leasing Cars in Program That Could Appeal to Short-Term Drivers". Re/code. 
  64. ^ Wells, Georgia; MacMillan, Douglas. "Uber, Lyft Drivers Need Business Licenses to Operate in San Francisco". The Wall Street Journal. ISSN 0099-9660. Retrieved 2016. 
  65. ^ a b Hilary Osborne (October 28, 2016). "Uber loses right to classify UK drivers as self-employed". The Guardian. Retrieved 2016. 
  66. ^ della Cava, Marco (September 23, 2016). "Uber to use driver selfies to enhance security". USA Today. 
  67. ^ Choney, Suzanne (September 26, 2016). "How Uber is using driver selfies to enhance security, powered by Microsoft Cognitive Services". Microsoft. 
  68. ^ a b James Bacon (February 3, 2012). "Innovation Uber Alles; Personal-Driver Service Can Revolutionize Transportation Services". The Washington Times. Retrieved 2014. 
  69. ^ Christine Lagorio-Chafkin (July-August 2013). "Resistance is Futile". INC.com. 
  70. ^ a b c d e Shontell, Alyson (January 11, 2014). "All Hail The Uber Man! How Sharp-Elbowed Salesman Travis Kalanick Became Silicon Valley's Newest Star". Business Insider. 
  71. ^ a b Christine Lagorio-Chafkin (January 15, 2014). "How Uber Is Going To Hire 1,000 People This Year". INC.com. Retrieved 2014. 
  72. ^ Ellen Huet (December 11, 2014). "Uber's Global Expansion in Five Seconds". Forbes Magazine. 
  73. ^ Nathan McAlone (February 10, 2016). "This is how Uber used to look when it first started out -- and how it's changed over time". Business Insider. 
  74. ^ Alyson Shontell (January 11, 2014). "All hail the Uber man!". Business Insider UK. 
  75. ^ Lund, Brian (July 3, 2014). "From Dead-End Job to Uber Billionaire: Meet Ryan Graves". AOL. 
  76. ^ Huet, Ellen (March 2, 2015). "Uber Cofounder Garrett Camp, First Hire Ryan Graves Join FORBES Billionaires List". Forbes. 
  77. ^ Cellan-Jones, Rory (June 24, 2014). "Uber and Indiegogo - tales of disruption". BBC News. 
  78. ^ Danny O'Brien (January 13, 2012). "New York cab fleecing holds lesson on data versus intuition". The Irish Times. 
  79. ^ Sarah Lacy (June 15, 2011). "Uber Out-Maths Google on NYC ETAs". TechCrunch. Retrieved 2014. 
  80. ^ Fritz Hahn (December 4, 2012). "Uber opens doors in D.C". The Washington Post. 
  81. ^ "Uber Opens Up Platform To Non-Limo Vehicles With 'Uber X,' Service Will Be 35% Less Expensive". TechCrunch. July 1, 2012. 
  82. ^ "Uber -- What's Fueling Uber's Growth Engine?". GrowthHackers. Retrieved . 
  83. ^ "See, Uber - This Is What Happens When You Cannibalize Yourself". TechCrunch. March 15, 2013. 
  84. ^ Ryan Lawler (September 2, 2014). "Uber Opens Up UberPool To All San Francisco Users". TechCrunch. 
  85. ^ Darrell Etherington (August 26, 2014). "Uber Begins Testing Lunch Delivery With UberFRESH". TechCrunch. 
  86. ^ Ong, Josh (August 6, 2014). "Uber announces UberPool, a carpooling experiment with 40% lower prices than UberX". The Next Web. The Next Web. 
  87. ^ "Uber underlying technologies". 
  88. ^ Lowensohn, Josh (December 2, 2014). "Uber begins testing out its carpooling service in New York next week". The Verge. 
  89. ^ "Here's your first look at Uber's self-driving test car (and why you'll see it around Pittsburgh)". Pittsburgh Business Times. May 21, 2015. Retrieved 2015. 
  90. ^ Lowensohn, Josh (May 19, 2015). "Uber gutted Carnegie Mellon's top robotics lab to build self-driving cars - A 'partnership' based on poaching". The Verge. Retrieved 2015. 
  91. ^ Devin Coldeway (February 2, 2015). "Uber Teams Up With Carnegie Mellon on Self-Driving Car Research". NBC News. 
  92. ^ Tascarella, Patty (September 14, 2016). "Uber debuts self-driving cars in Pittsburgh, customers including Mayor Bill Peduto taking the first trips on Wednesday morning - Pittsburgh Business Times". Pittsburgh Business Times. 
  93. ^ Hook, leslie (September 16, 2016). "Uber's Pittsburgh pitch at a driverless future". Financial Times. 
  94. ^ Muoio, Danielle (September 14, 2016). "We rode in Uber's self-driving car -- here's what it was like". Business Insider. 
  95. ^ Marco della Cava. "Calif. DMV tells Uber to stop self-driving car tests". USA Today. Retrieved 2016. 
  96. ^ Darrell Etherington (December 21, 2016). "Uber stops San Francisco self-driving pilot as DMV revoked registrations". TechCrunch. 
  97. ^ Andrew J. Hawkins (February 21, 2017). "Uber's self-driving cars are now picking up passengers in Arizona". The Verge. 
  98. ^ Greg Bensinger (March 27, 2017). "Uber's self-driving cars return to city streets after crash". The Wall Street Journal. 
  99. ^ Gibbs, Samuel (November 20, 2017). "Uber plans to buy 24,000 autonomous Volvo SUVs in self-driving push". Retrieved 2017 - via www.TheGuardian.com. 
  100. ^ "Volvo Cars to supply Uber with up to 24,000 self-driving cars". November 20, 2017. Retrieved 2017 - via Reuters. 
  101. ^ Isaac, Mike (November 20, 2017). "Uber Strikes Deal With Volvo to Bring Self-Driving Cars to Its Network". Retrieved 2017 - via www.NYTimes.com. 
  102. ^ Estes, Adam Clark. "Why Uber Just Ordered a Buttload of Volvos". Gizmodo.com. Retrieved 2017. 
  103. ^ "Uber Helicopter Rides From NYC". Business Insider. July 2, 2013. 
  104. ^ Amira, Dan (July 1, 2013). "Uber Will Ferry Hampton-Goers Via Helicopter This July 3rd". 
  105. ^ Dan Amira (July 1, 2013). "Uber Will Ferry Hampton-Goers Via Helicopter This July 3rd". New York Magazine. 
  106. ^ a b Blake Schmidt (June 21, 2016). "Uber Lets You Hail a Helicopter in Brazil for $63". Bloomberg L. P. 
  107. ^ "Uber begins helicopter service in Sao Paulo, Brazil". Associated Press. June 14, 2016. 
  108. ^ PAMELA MANSON (January 23, 2016). "Uber ends helicopter rides to Sundance Film Festival". Salt Lake Tribune. 
  109. ^ Nellie Bowles (January 19, 2016). "Why Uber's Sundance helicopter service is about wiping Lyft off the map". The Guardian. 
  110. ^ Alex Davies, Inside Uber's Plan to Take Over the Skies With Flying Cars, Wired (October 27, 2016).
  111. ^ "Tomtom To Provide Data For Uber Driver App". November 12, 2015. 
  112. ^ "Uber starts mapping UK city streets". BBC News. September 16, 2016. 
  113. ^ "Uber's GrubHub killer is finally in the US -- here's the inside story on its big bet on food". Business Insider. Retrieved . 
  114. ^ Dickey, Megan Rose. "Uber's Standalone Food Delivery App Is Coming To The U.S". TechCrunch. Retrieved . 
  115. ^ Rao, Leena (April 18, 2012). "Uber Experiments With Lower-Priced Taxis in Chicago Through Newly Launched Labs Group, 'Garage'". TechCrunch. 
  116. ^ O'Brien, Terrence (April 18, 2012). "Uber tackles Taxis in Chicago with Uber Garage experiment". Engadget. 
  117. ^ Steve Hanley (March 17, 2015). "Uber & BYD create new electric car partnership". Ecomento. 
  118. ^ Statt, Nick (September 6, 2013). "Uber offering rides back in time with DeLorean promotion". CNET. 
  119. ^ Lunden, Ingrid (September 4, 2013). "Uber Inks Its First Sports Deal, Partners with the NFL To Promote Safe Rides For Pro Footballers". TechCrunch. 
  120. ^ Liu, Hongzuo (March 23, 2015). "Uber offers rides in Lamborghinis, Maseratis in Singapore". CNET. 
  121. ^ Reisinger, Don (August 19, 2014). "Uber tests local delivery with Corner Store". CNET. 
  122. ^ WEBER, HARRISON (January 26, 2015). "Uber cancels on-demand delivery service pilot, UberEssentials". VentureBeat. 
  123. ^ Marco della Cava (May 13, 2015). "Uber hopes to draft more military families". USA Today. 
  124. ^ Davey Alba (May 28, 2015). "Uber unveils app update to help its deaf drivers". Wired. 
  125. ^ Neate, Rupert (March 23, 2015). "UN backs out of Uber collaboration over concern that app fails to protect women". The Guardian. Retrieved 2015. 
  126. ^ "On-Demand Hot Air Balloon : Supported by GrabOn", November 7, 2015. Retrieved November 26, 2015.
  127. ^ Ashley Weatherford (September 21, 2016). "Call an Uber, Get a Free Makeup Lesson". The Cut. 
  128. ^ Etherington, Darrell (11 April 2017). "Uber launches a new patent purchase program to help grow its IP library". TechCrunch. 
  129. ^ "Uber Cedes Russia to Yandex With $3.7 Billion Merger Agreement". Bloomberg.com. 2017-07-13. Retrieved . 
  130. ^ Hardekopf, Bill (30 October 2017). "This Week In Credit Card News: Uber Launches Its Own Credit Card; Why Companies Push Mobile Payments". Forbes. 
  131. ^ a b Michael Sinan (December 15, 2011). "On heels of new funding and global expansion, car service Uber launches in D.C. today". VentureBeat. 
  132. ^ Michael Arrington (April 15, 2010). "UberCab Closes Uber Angel Round". TechCrunch. Retrieved 2015. 
  133. ^ Krystal Peak (December 7, 2011). "Uber pulls in another $32M for app-based car service". Vator News. Retrieved 2014. 
  134. ^ Michael Sinan (December 15, 2011). "On heels of new funding and global expansion, car service Uber launches in D.C. today". VentureBeat. Retrieved 2014. 
  135. ^ O'Connell, Ainsley (February 3, 2015). "Google-Uber Spat Exposes Uber's Achilles Heel". Fast Company. 
  136. ^ Wilhelm, Alex (August 22, 2013). "Google Ventures Puts $258M Into Uber, Its Largest Deal Ever". TechCrunch. 
  137. ^ a b "China's Baidu confirms investment in online taxi service Uber". Reuters. CNBC. December 17, 2014. 
  138. ^ "Uber facing rough road to cracking Chinese market". Reuters. New York Post. December 17, 2014. Retrieved 2014. 
  139. ^ Serena Saitto (January 21, 2015). "Uber Raises $1.6 billion in Convertible Debt to Expand". Bloomberg L.P. 
  140. ^ MacMillan, Douglas; Demos, Telis (May 9, 2015). "Uber Eyes $50 Billion Valuation in New Funding". The Wall Street Journal. Retrieved 2015. 
  141. ^ Ingrid Lunden (September 7, 2015). "Uber Has Raised $1.2B More In China With Baidu Investing As Rival Didi Kuaidi Gets $3B". TechCrunch. 
  142. ^ Andrew J. Hawkins (May 24, 2016). "Toyota is establishing a 'strategic partnership' with Uber, which is a really big deal". The Verge. Vox Media. 
  143. ^ DOUGLAS MACMILLAN (May 25, 2016). "Toyota and Uber Reach Investment, Lease Partnership". The Wall Street Journal. 
  144. ^ MIKE ISAAC and MICHAEL J. de la MERCED (June 1, 2016). "Uber Turns to Saudi Arabia for $3.5 billion cash infusion". The New York Times. 
  145. ^ DOUGLAS MACMILLAN (July 7, 2016). "Uber Raises $1.15 billion From First Leveraged Loan". The Wall Street Journal. 
  146. ^ "How Uber Lost More Than $1 Billion in the First Half of 2016". The New York Times. August 26, 2016. 
  147. ^ "Uber - crunchbase". 
  148. ^ Graphics, WSJ.com News. "The Billion Dollar Startup Club". WSJ. Retrieved . 
  149. ^ "Didi Kuaidi completed 1.4bn rides in 2015, surpassing Uber". Marketing Interactive. January 12, 2016. 
  150. ^ "Tracxn Blog - More Uber Than Uber: How Didi Won the Ride Hailing Market in China". Tracxn Blog. 
  151. ^ Kia Kokalitcheva (October 20, 2016). "Uber Now Has 40 Million Monthly Riders Worldwide". Fortune Magazine. 
  152. ^ Pressman, Aaron; Lashinsky, Adam (2017-06-19). "Data Sheet--Monday, June 19, 2017". Fortune. Retrieved . 
  153. ^ "Uber financials 2016". Retrieved 2017. 
  154. ^ Solomon, Brian. "Leaked: Uber's Financials Show Huge Growth, Even Bigger Losses". 
  155. ^ a b c d McAlone, Nathan (August 25, 2016). "Uber lost a whopping $1.27 billion in the first half of 2016". Business Insider. Retrieved 2017. 
  156. ^ Rosoff, Matt (January 22, 2016). "Uber is spending like crazy to take over the world". Business Insider. Retrieved 2017. 
  157. ^ Sidel, Robin (October 21, 2015). "Uber's Rise Presses Taxi Lenders". The Wall Street Journal. 
  158. ^ Mosendz, Polly; Nasiripour, Shahien (January 30, 2017). "Taxi Medallion Prices Are Plummeting, Endangering Loans". Bloomberg L.P. 
  159. ^ LeBeau, Phil (2017-07-27). "Uber and Lyft grab more business from taxis and rental cars". Retrieved . 
  160. ^ Karen Weise (June 24, 2015). "How Uber Took Over Portland". Bloomberg Business. Retrieved 2015. 
  161. ^ Walker, Edward T. (August 7, 2015). "The Uber-ization of Activism". The New York Times. Retrieved 2015. 
  162. ^ Douglas MacMillan; LISA FLEISHER (January 29, 2015). "How Sharp-Elbowed Uber Is Trying to Make Nice". The Wall Street Journal. (subscription required)
  163. ^ Nicole Dungca (January 13, 2015). "In first, Uber to share ride data with Boston". The Boston Globe. Retrieved 2015. 
  164. ^ Dino Grandoni (August 2, 2015). "Political Consultant for Uber to Advise Other Start-Ups". The New York Times. 
  165. ^ Fung, Brian (May 13, 2015). "Uber just gave David Plouffe's job to a top Google exec". The Switch (blog). The Washington Post. 
  166. ^ ISAAC, MIKE (April 11, 2017). "Uber just gave David Plouffe's job to a top Google exec". The New York Times. 
  167. ^ "Taxi medallions have been the best investment in America for years. Now Uber may be changing that". The Washington Post. November 27, 2014. Retrieved 2015. 
  168. ^ a b Rugabar, Christopher S. (July 15, 2015). "Labor Department Tries to Clarify Hiring Rules for Gig Economy". Inc. Retrieved 2015. 
  169. ^ Tansey (July 17, 2015). "Sharing Economy Companies Sharing the Heat in Contractor Controversy". xeconomy. Retrieved 2015. 
  170. ^ "SECOND AMENDED CLASS ACTION COMPLAINT AND JURY DEMAND DOUGLAS O'CONNOR, THOMAS COLOPY, MATTHEW MANAHAN, and ELIE GURFINKEL, individually and on behalf of all others similarly situated, Plaintiffs, v. UBER TECHNOLOGIES, INC," (PDF file of Legal pleading). uberlawsuit.com. November 17, 2014. Retrieved 2015. 
  171. ^ "Order Denying Motion for Summary Judgement O'Connor v. Uber" (PDF). uberlawsuit.com. March 11, 2015. Retrieved 2015. 
  172. ^ Mike Isaac (September 1, 2015). "Uber Rebuffed by Judge in Ruling on Drivers' Suit". The New York Times. Retrieved 2015. 
  173. ^ "O'Connor v. Uber Technologies, Inc. et al., C13-3826 EMC". uscourts.gov. 
  174. ^ Jane Croft, Madhumita Murgia (October 28, 2016). "Uber drivers win UK legal battle for workers' rights". Financial Times. Retrieved 2016. 
  175. ^ Davies, Rob (2017-11-10). "Uber loses appeal in UK employment rights case". The Guardian. ISSN 0261-3077. Retrieved . 
  176. ^ Wong, Julia Carrie (2017-03-28). "Uber diversity report paints overwhelmingly white, male picture". The Guardian. ISSN 0261-3077 - via The Guardian. 
  177. ^ "Diversity At Uber | Building A Great Place To Work". uber.com. Retrieved . 
  178. ^ Pakman, David (April 28, 2015). Uber: Innovator or Business Destroyer?. The David Pakman Show/YouTube. 
  179. ^ Amy Webb (December 9, 2016). "THE 'Uber For X' Fad Will Pass Because Only Uber Is Uber". Wired. 
  180. ^ "Uber is officially a cab firm, says European court". BBC News. 20 December 2017. Retrieved 2017. 
  181. ^ a b Craggs, Ryan (April 20, 2017). "Where Uber Is Banned Around the World". Conde Nast Traveler. 
  182. ^ "How much do Uber drivers earn". Uberaustips. Retrieved 2016. [permanent dead link]
  183. ^ "NSW transport taskforce pushes for regulatory framework changes". ZDNet. August 28, 2015. 
  184. ^ "Point to Point Transport Taskforce" (PDF). Government of New South Wales. August 1, 2015. Retrieved 2016. 
  185. ^ Cameron Atfield (November 19, 2014). "Taxi Council of Queensland declares war on Uber". Brisbane Times. Retrieved 2014. 
  186. ^ "Tech in Asia - Connecting Asia's startup ecosystem". www.TechInAsia.com. Retrieved 2017. 
  187. ^ "Bulgaria: Supreme Court shuts down smartphone car service Uber". Eurofound. January 25, 2016. 
  188. ^ Alyshah Hasham (July 23, 2015). "Taxi, limo drivers launch $400M class-action lawsuit against UberX, UberXL". Toronto Star. 
  189. ^ Cab driver files injunction to stop UberX in Toronto, CTV News Toronto, March 14, 2015.
  190. ^ http://www.wrlwnd.com/edmonton-is-first-canadian-city-to-legalize-uber/
  191. ^ "Uber to shut down its business in Denmark". Irish Times. 28 March 2017. 
  192. ^ "Despite Withdrawing From Denmark, Uber Is Bullish on Its Future in Europe". Fortune. Retrieved . 
  193. ^ Press, The Associated (2017-11-09). "El Salvador Warns Uber, Drivers to Cease Operations". The New York Times. ISSN 0362-4331. Retrieved . 
  194. ^ Hern, Alex (July 6, 2017). "Uber presses pause on primary taxi service in Finland until 2018". The Guardian. Retrieved 2017. 
  195. ^ Claire Groden (June 29, 2015). "Two Uber executives arrested in France". Fortune Magazine. 
  196. ^ a b Schechner, Sam (November 13, 2014). "Uber Launches Car Pooling Service in Paris". The Wall Street Journal. Retrieved 2015. 
  197. ^ Stone, Brad (January 30, 2015). "The Future of Uber and Lyft: A Crowded Back Seat". Bloomberg L.P. 
  198. ^ Schechner, Sam (July 5, 2015). "Uber to Suspend One of Its Main Services in France". The Wall Street Journal. 
  199. ^ Schechner, Sam (September 22, 2015). "French Constitutional Council Rejects Uber Appeal of Law Banning UberPop". The Wall Street Journal. 
  200. ^ Schechner, Sam (September 22, 2015). "French court confirms ban". American Free Press. Yahoo News. 
  201. ^ Vasagar, Jeevan (August 14, 2014). "Uber banned in Berlin on passenger safety grounds". Financial Times. Berlin. 
  202. ^ Kevin Rawlinson (September 2, 2014). "Uber banned in Germany by Frankfurt court". BBC News. 
  203. ^ Mark Scott (September 26, 2014). "Court Upholds Ban on Uber in Berlin". The New York Times. 
  204. ^ Nitish Kulkarni (September 16, 2015). "Uber Hits Roadblock In India After Being Denied Permission To Operate In Delhi". TechCrunch. 
  205. ^ "Uber Has Launched a Motorbike Service in Jakarta". Time. Retrieved . 
  206. ^ Post, The Jakarta. "Express, Uber team up to tap opportunities in Indonesian market". The Jakarta Post. Retrieved . 
  207. ^ "Esplora il significato del termine: Il Tribunale blocca UberPop in tutta Italia: "Vittoria dei tassisti" (in Italian). May 26, 2015. Retrieved 2015. 
  208. ^ "Italy issues a nationwide Uber ban". The Verge. Retrieved 2017. 
  209. ^ "Italy court blocks Uber services, citing unfair competition". Reuters. Retrieved 2017. 
  210. ^ "Italian court halts Uber injunction as Taiwan lifts ban". Engadget. Retrieved 2017. 
  211. ^ "Italy court lifts block of Uber services in Italy". Reuters. Retrieved 2017. 
  212. ^ "Uber and Careem not shut down, says minister". www.thenews.com.pk. Retrieved . 
  213. ^ Wojciech Rylukowski (July 2, 2015). "Poland to change regulation for Uber". WBJ. 
  214. ^ Paul Sawers (March 30, 2016). "Uber rolls back into Spain with UberX licensed cab service in Madrid and a fresh attitude". VentureBeat. 
  215. ^ Maria Vega Paul (March 30, 2016). "Uber returns to Spanish streets in search of regulatory U-turn". Reuters. 
  216. ^ elEconomista.es. "El Tribunal Supremo concede 80 licencias VTC y abre la puerta a miles más - elEconomista.es". Retrieved . 
  217. ^ "Uber welcomed back in Taiwan, will partner with rental car companies". Tech Wire Asia. Retrieved 2017. 
  218. ^ "Uber returns to Taiwan, but now faces shutdowns in Italy, Denmark". MarketWatch. Retrieved 2017. 
  219. ^ "Uber in Taiwan is Back After a Two-Month Suspension". Fortune. Retrieved 2017. 
  220. ^ "Uber cannot operate in Taiwan as transportation broker: minister". Focus Taiwan News Channel. Retrieved 2017. 
  221. ^ "Uber not welcome if fines go unpaid, minister says". Taipei Times. Retrieved 2017. 
  222. ^ Davies, Rob (3 March 2017). "Uber loses court case to block English-language written test in London". The Guardian. Retrieved 2017. 
  223. ^ "Is it all over for Uber in London? Car service faces more uncertainty as authorities renew its licence for only four months". Daily Mail. 28 May 2017. 
  224. ^ "Uber loses its licence to operate in London". BBC News. BBC. 22 September 2017. Retrieved 2017. 
  225. ^ "Uber London loses licence to operate". BBC News. 22 September 2017. Retrieved 2017. 
  226. ^ "Licensing decision on Uber London Limited". Transport for London. 22 September 2017. Retrieved 2017. 
  227. ^ Topham, Gwyn (2017-10-13). "Uber launches appeal against loss of London licence". The Guardian. ISSN 0261-3077. Retrieved . 
  228. ^ a b "Atlanta taxicab drivers sue Uber ride-sharing service". Atlanta Journal Constitution. September 10, 2014. 
  229. ^ Ryan Lawler (March 9, 2015). "Uber And Lyft Urge Users To Share Rides With Other Passengers During SXSW". TechCrunch. Retrieved 2015. 
  230. ^ a b c MacMillan, Douglas; Silverman, Rachel Emma (May 10, 2016). "Uber, Lyft Shut Down in Austin Over Fingerprint Vote". The Wall Street Journal. ISSN 0099-9660. (subscription required)
  231. ^ Meyer, Jared (May 11, 2016). "By Losing Uber, Austin Is No Longer A Tech Capital". Forbes Magazine. Retrieved 2016. 
  232. ^ O'Brien, Sara Ashley; Wattles, Jackie (May 9, 2016). "Austin drivers in the lurch after Uber, Lyft exit". CNNMoney. Retrieved 2016. 
  233. ^ a b Sullivan, Gail (September 10, 2014). "Uber sued for allegedly refusing rides to the blind and putting a dog in the trunk". The Washington Post. Retrieved 2014. 
  234. ^ "Complaint, CHECKER CAB PHILADELPHIA, INC. et al v. UBER TECHNOLOGIES, INC. et al" (PDF). PacerMonitor. Retrieved 2016. 
  235. ^ Erin Arvedlund (December 25, 2014). "Uber slapped with suit by 45 Phila. taxi companies". The Philadelphia Inquirer. 
  236. ^ "Judge Nixes Attempt To Keep Uber Out of Philly". March 4, 2015. Retrieved 2015. 
  237. ^ "Coachtrans v. Uber Technologies" (PDF). United States District Court for the Eastern District of Pennsylvania. August 19, 2016. 
  238. ^ Alexei, Gorvachev (16 August 2017). "UBER Driver Pay: 3 Smart Ways to Earn BIG Bucks NOW". www.rydely.com. Retrieved 2017. 
  239. ^ robert.harding@lee.net, Robert Harding. "Uber in upstate? New York Senate passes ridesharing bill". Auburn Citizen. Retrieved . 
  240. ^ "Uber and Lyft now available in upstate NY". WHEC News10NBC. Retrieved . 
  241. ^ "Uber, Lyft set to start at 12:01 a.m. Thursday in Upstate NY". NYup.com. Retrieved 2017. 
  242. ^ "Uber signs deal with Dubai regulator after pricing rows". Reuters. January 11, 2017. 
  243. ^ Rubin, Molly. "As women get to drive in Saudi Arabia, Uber might lose some of its most loyal customers". Quartz. Retrieved . 
  244. ^ "Saudi Women Getting Keys to Car May Boost Toyota, Hurt Uber". Bloomberg.com. 2017-09-27. Retrieved . 
  245. ^ "Anti-Uber protests around the world, in pictures". September 30, 2015 - via www.telegraph.co.uk. 
  246. ^ Elizabeth Hu (June 12, 2014). "Uber's Rapid Growth Pits Innovation Against Existing Laws". NPR Morning Edition. 
  247. ^ "Protesting Taxi Drivers Attack Uber Car Near Paris". TechCrunch. January 13, 2014. 
  248. ^ "Taxi drivers in European capitals strike over Uber", The Guardian, June 11, 2014
  249. ^ "Photos: Taxis Blockade European Cities in Uber Strike", The Wall Street Journal, June 11, 2014
  250. ^ Amar Toor. "French taxi drivers lock down Paris in huge anti-Uber protest". The Verge. Vox Media. 
  251. ^ Gani, Aisha (June 25, 2015). "Courtney Love berates Hollande over 'unsafe taxi ride' in Paris". The Guardian. Retrieved 2017. 
  252. ^ "Sopir Taksi Demo Besar-besaran Hari ini" (in Indonesian). Okezone. March 22, 2016. 
  253. ^ "Saya Sudah Katakan Ratusan Kali, Uber dan GrabCar Dilarang Atau Dibuat Aturannya" (in Indonesian). Kompas. March 22, 2016. 
  254. ^ "Over a thousand Rio taxi drivers block main city route to protest Uber". The Guardian. Reuters. July 24, 2015. Retrieved 2015. 
  255. ^ "Motorista do Uber é espancado por taxistas em Porto Alegre" [Uber driver is beaten by taxi drivers in Porto Alegre] (in Portuguese). November 26, 2016. 
  256. ^ "Uber driver attacked and cars stopped during Costa Rica launch". Reuters. August 23, 2015. 
  257. ^ "Meter taxi drivers force passengers in Cape Town out of Uber cars". Business Day Live. Retrieved 2016. 
  258. ^ a b "Furious customers are deleting the Uber app after drivers went to JFK airport during a protest and strike". Business Insider. January 29, 2017. 
  259. ^ a b David, Javier E. (January 29, 2017). "'Uber supports fascism!' Furious users lash out at ride sharing service amid travel ban protest". CNBC. 
  260. ^ Konrad, Alex (January 30, 2017). "Uber CEO Travis Kalanick Joins NY Tech Leaders In Letter Opposing Immigration Ban". Forbes. 
  261. ^ D'Orazio, Dante (January 24, 2014). "Uber employees spammed competing car service with fake orders". The Verge. Retrieved 2014. 
  262. ^ a b Fink, Erica (August 12, 2014). "Uber's dirty tricks quantified: Rival counts 5,560 canceled rides". CNN Money. Retrieved 2014. 
  263. ^ Khaw, Cassandra (August 12, 2014). "Uber accused of booking 5,560 fake Lyft rides". The Verge. Retrieved 2014. 
  264. ^ a b c Newton, Casey (August 26, 2014). "This is Uber's playbook for sabotaging Lyft". The Verge. Vox Media. Retrieved 2014. 
  265. ^ "Portland makes Uber and Lyft legal - for now". Oregon Live. April 21, 2015. Retrieved 2015. 
  266. ^ "Uber on a collision course with China's taxi drivers and cartels". South China Morning Post. July 9, 2015. Retrieved 2015. 
  267. ^ "Uber's aggressive lobbying of state, local officials pays off". Standard Examiner. December 13, 2014. Retrieved 2015. 
  268. ^ Smith, Ben (November 17, 2014) "Uber Executive Suggests Digging Up Dirt On Journalists." Buzzfeed. (Retrieved November 18, 2014.)
  269. ^ Peterson, Andrea (November 19, 2014) "Uber's terrible, horrible, no good, very bad day". The Switch (blog). The Washington Post. (Retrieved November 24, 2014.)
  270. ^ Isaac, Mike (November 18, 2014) "Uber Executive Proposes Digging into Journalists' Private Lives". The New York Times. (Retrieved November 18, 2014.)
  271. ^ Lacy, Sarah (November 17, 2014) "The moment I learned just how far Uber will go to silence journalists and attack women." PandoDaily. (Retrieved November 18, 2014.)
  272. ^ Valencia, Faith (November 20, 2014). "Love it or loathe it, Uber is punching above its weight". The Conversation. Retrieved 2014. 
  273. ^ a b c d Isaac, Mike (March 3, 2017). "How Uber Deceives the Authorities Worldwide". The New York Times. 
  274. ^ Timberg, Craig; Fung, Brian (March 3, 2017). "Uber's secret 'Greyball' program shows just how far it will go to get its way". Chicago Tribune. 
  275. ^ Sullivan, Joe (March 8, 2017). "An update on "greyballing"". Uber. 
  276. ^ della Cava, Marco (March 8, 2017). "Uber admits its ghost driver 'Greyball' tool was used to thwart regulators, vows to stop". USA Today. 
  277. ^ Isaac, Mike (2017-03-03). "How Uber Deceives the Authorities Worldwide". The New York Times. ISSN 0362-4331. Retrieved . 
  278. ^ Levine, Dan; Menn, Joseph (May 5, 2017). "Exclusive: Uber faces criminal probe over software used to evade authorities". Reuters. 
  279. ^ Dwoskin, Elizabeth; Timberg, Craig (May 4, 2017). "Justice Department opens criminal probe into Uber". The Washington Post. 
  280. ^ Isaac, Mike (May 4, 2017). "Uber Faces Federal Inquiry Over Use of Greyball Tool to Evade Authorities". The New York Times. 
  281. ^ Farivar, Cyrus. "DOJ confirms new criminal probe linked to Waymo v. Uber lawsuit". Ars Technica. Retrieved 2017. 
  282. ^ "Uber reportedly disrupted government investigations for almost 2 years with a 'secret' system called 'Ripley'". Business Insider. 11 January 2018. Retrieved 2018. 
  283. ^ "Uber developed secret system to lock down staff computers in a police raid". The Guardian. 11 January 2018. Retrieved 2018. 
  284. ^ Biggs, John (November 19, 2014). "Senator Al Franken Asks Uber's CEO Tough Questions on User Privacy". TechCrunch. Retrieved 2014. 
  285. ^ ""God View": Uber Investigates Its Top New York Executive For Privacy Violations". BuzzFeed. November 18, 2014. Retrieved 2014. 
  286. ^ "Is Uber's rider database a sitting duck for hackers?". The Switch (blog). The Washington Post. December 1, 2014. Retrieved 2014. 
  287. ^ Guess, Megan. "50,000 Uber driver names, license plate numbers exposed in a data breach". ArsTechnica. Retrieved 2015. 
  288. ^ Taylor, Colleen. "Uber Database Breach Exposed Information Of 50,000 Drivers, Company Confirms". TechCrunch. Retrieved . 
  289. ^ [1]
  290. ^ Lee, Dave (November 22, 2017). "Uber concealed huge data breach". BBC News. Retrieved 2017. 
  291. ^ Farivar, Cyrus (November 21, 2017). "Hackers hit Uber in 2016: data on 57 million riders, drivers stolen". Ars Technica. Retrieved 2017. 
  292. ^ https://www.theguardian.com/technology/2017/nov/22/uber-scrutiny-data-breach-hacking
  293. ^ "Uber Paid Hackers to Delete Stolen Data on 57 Million People". Bloomberg L.P. November 21, 2017. Retrieved 2017. 
  294. ^ http://business.financialpost.com/pmn/business-pmn/uber-reveals-coverup-of-hack-affecting-57m-riders-drivers-2
  295. ^ Adrienne LaFrance; Rose Eveleth (3 March 2015). "Are Taxis Safer Than Uber?". The Atlantic. 
  296. ^ Smith, Curt (March 18, 2016). "2 area Uber drivers face sexual assault charges". Lansing State Journal. Retrieved 2016. 
  297. ^ Durbin, Dee-Anne; Krisher, Tom. "Uber defends driver screening in wake of Kalamazoo shootings". CBC News. Retrieved 2016. 
  298. ^ a b Richtel, Matt (December 22, 2014). "Distracted Driving and Ride-Hailing Apps". The New York Times. p. B5. 
  299. ^ Cook, James (December 22, 2014). "People Are Asking Whether Uber Drivers Cause More Accidents Because They're Distracted Behind The Wheel". Business Insider. Retrieved 2014. 
  300. ^ Conger, Kate (May 6, 2014). "Uber files defense in Sofia Liu wrongful death lawsuit". The San Francisco Examiner. Retrieved 2014. 
  301. ^ Uber's Denial Of Liability In Girl's Death Raises Accident Accountability Questions TechCrunch, January 2, 2014
  302. ^ Melendez, Lyanne (January 27, 2014) "Uber sued for wrongful death of 6-year-old girl in San Francisco." ABC News. (Retrieved December 6, 2014.)
  303. ^ Gayle, Damien (December 9, 2014). "Uber driver who ran over and killed six-year-old girl on New Year's Eve is finally charged". DailyMail. Retrieved 2014. 
  304. ^ Kirchner, Elyce (January 15, 2014). "UberX Driver Involved in New Year's Eve Manslaughter Had a Record of Reckless Driving". NBC Bay Area. Retrieved 2014. 
  305. ^ Barmann, Jay (July 15, 2015). "Uber Reaches Wrongful Death Settlement With Family of Sofia Liu". sfist. Archived from the original on July 18, 2015. Retrieved 2014. 
  306. ^ "Uber to pay $20 million to settle U.S. claims it misled drivers". Reuters. January 19, 2017. Retrieved 2017. 
  307. ^ "Uber to pay $20 million to FTC to settle claims that it exaggerated how much drivers would make". Business Insider. Retrieved 2017. 
  308. ^ "Uber to Pay $20 Million to Settle FTC Suit Over Driver Pay". Bloomberg L.P. January 19, 2017. Retrieved 2017. 
  309. ^ MIKE ISAAC and DAISUKE WAKABAYASHI (February 24, 2017). "A Lawsuit Against Uber Highlights the Rush to Conquer Driverless Cars". The New York Times. 
  310. ^ "A note on our lawsuit against Otto and Uber". Medium.com. February 23, 2017. 
  311. ^ "Uber must return stolen Waymo files, can continue self-driving work: U.S. judge". Reuters. May 15, 2017. 
  312. ^ Chapman, Ben (April 7, 2017). "Uber accused of 'extensive, methodical scheme' to short-change drivers". The Independent. 
  313. ^ a b c d Wong, Julia Carrie (March 7, 2017). "Uber's 'hustle-oriented' culture becomes a black mark on employees' résumés". The Guardian. 
  314. ^ Lacey, Sarah; Illing, Sean (February 28, 2017). "Uber and the problem of Silicon Valley's bro culture". Vox. 
  315. ^ a b Isaac, Mike (February 22, 2017). "Inside Uber's Aggressive, Unrestrained Workplace Culture". The New York Times. 
  316. ^ "Uber acknowledges FBI probe into software tool". Muslim Global. Retrieved 2017. 
  317. ^ Bort, Julie (March 7, 2017). "Programmers in the Valley are pressuring their friends to quit working at Uber". Business Insider. 
  318. ^ Rawlins, Aimee (March 1, 2017). "Uber CEO Travis Kalanick: I need to 'grow up'". CNN. 
  319. ^ Newcomer, Eric (February 28, 2017). "In Video, Uber CEO Argues With Driver Over Falling Fares". Bloomberg L.P. 
  320. ^ Efrati, Amir (March 25, 2017). "Uber Group's Visit to Seoul Escort Bar Sparked HR Complaint". The Information. 
  321. ^ Lawler, Richard (March 25, 2017). "Uber CEO linked to escort bar visit that resulted in an HR complaint". Engadget. 
  322. ^ Kosoff, Maya (February 20, 2017). "Uber C.E.O. Orders "Urgent Investigation" into Sexual Harassment Allegations". Vanity Fair. 
  323. ^ Isaac, Mike (February 22, 2017). "Inside Uber's Aggressive, Unrestrained Workplace Culture". The New York Times. 
  324. ^ Overly, Steven (February 21, 2017). "Uber hires Eric Holder to investigate sexual harassment claims". Los Angeles Times. 
  325. ^ Lee, David (February 25, 2017). "Uber's mess reaches beyond sexism - and Silicon Valley". BBC News. 
  326. ^ Hawkins, Andrew J. (February 21, 2017). "Uber employees say all-hands meeting about sexism allegations was 'honest, raw, and emotional'". The Verge. 
  327. ^ Isaac, Mike (February 27, 2017). "Amit Singhal, Uber Executive Linked to Old Harassment Claim, Resigns". The New York Times. 
  328. ^ Swisher, Kara (February 27, 2017). "Uber's SVP of engineering is out after he did not disclose he left Google in a dispute over a sexual harassment allegation". Recode. 
  329. ^ "Uber Sexism: After Allegations of Harassment, SVP Engineering Resigns". Fortune Magazine. February 27, 2017. 
  330. ^ Manjoo, Farhad (March 1, 2017). "Uber Case Could Be a Watershed for Women in Tech". The New York Times. 
  331. ^ Kelleher, Kevin (March 1, 2017). "Uber Sexism Claims Could Damage Brand, Delay IPO". Time Magazine. 
  332. ^ Solon, Olivia (June 7, 2016). "Uber fires more than 20 employees after sexual harassment investigation". The Guardian. ISSN 0261-3077. 
  333. ^ Marinova, Polina (June 6, 2017). "Uber Fires More Than 20 Employees After Harassment Investigation: Report". Fortune Magazine. 
  334. ^ Wong, Julia Carrie (June 13, 2017). "Embattled Uber CEO Travis Kalanick takes indefinite leave of absence". The Guardian. 
  335. ^ Bensinger, Greg (June 13, 2017). "Uber CEO Travis Kalanick to take a leave of absence". MarketWatch. 
  336. ^ Isaac, Mike (June 21, 2017). "Uber Founder Travis Kalanick Resigns as C.E.O". The New York Times. 
  337. ^ Segall, Laurie; Mullen, Jethro (June 21, 2017). "Uber CEO Travis Kalanick resigns after months of crisis". CNN. 
  338. ^ Isaac, Mike (October 9, 2014). "Uber Flunks the Better Business Bureau Test". The New York Times. 
  339. ^ "Customer Complaints Summary". Better Business Bureau: San Francisco Bay Area and Northern Coastal California BBB. Golden Gate Better Business Bureau. October 6, 2014. 
  340. ^ "'Paradise papers' expose tax evasion schemes of the global elite". Deutsche Welle. 5 November 2017.
  341. ^ "So lief die SZ-Recherche". Süddeutsche Zeitung. 5 November 2017.
  342. ^ "Offshore Trove Exposes Trump-Russia Links And Piggy Banks Of The Wealthiest 1 Percent". International Consortium of Investigative Journalists. 5 November 2017. Retrieved 2017. 
  343. ^ Wolff, Michael (December 22, 2013). "Wolff: The tech company of the year is Uber". USA Today. 

Further reading

Scholarly papers

External links

  This article uses material from the Wikipedia page available here. It is released under the Creative Commons Attribution-Share-Alike License 3.0.



Connect with defaultLogic
What We've Done
Led Digital Marketing Efforts of Top 500 e-Retailers.
Worked with Top Brands at Leading Agencies.
Successfully Managed Over $50 million in Digital Ad Spend.
Developed Strategies and Processes that Enabled Brands to Grow During an Economic Downturn.
Taught Advanced Internet Marketing Strategies at the graduate level.

Manage research, learning and skills at defaultLogic. Create an account using LinkedIn or facebook to manage and organize your Digital Marketing and Technology knowledge. defaultLogic works like a shopping cart for information -- helping you to save, discuss and share.

  Contact Us