Reengineering Retail: The Future of Selling in a Post-Digital World

Reengineering Retail: The Future of Selling in a Post-Digital World
By Doug Stephens

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Product Description

Since the release of Doug Stephens’ first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and are growing at a dizzying pace. Hundreds of well-known brick and mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer.

Picking up where The Retail Revival left off, Reengineering Retail explores the coming revolution in the global retail and consumer goods market, offering sales and marketing executives a roadmap to the future.

Author and internationally renowned consumer futurist, Doug Stephens, paints a bold vision of the future where every aspect of the retail experience as we know it, will be radically transformed. From online to bricks and mortar, the very concept of what stores are, how consumers shop them, and even the core economic model for revenue, will be will be profoundly reinvented; changes sure to affect not only retailers large and small but any business with a stake in the global retail industry.

Infused with real world examples and interviews with industry disruptors, Reengineering Retail illustrates the vast opportunities at play for bold brands and business leaders. Stephens’ strategies will provide businesses with the foresight required to move quickly and effectively into the future.

Product Details

  • Amazon Sales Rank: #24406 in Books
  • Published on: 2017-04-11
  • Original language: English
  • Dimensions: 9.10" h x 1.10" w x 5.90" l,
  • Binding: Hardcover
  • 256 pages

Editorial Reviews

About the Author

Founder of the international consultancy Retail Prophet, Doug Stephens is one of the world’s most influential retail industry futurists. His intellectual work and thinking have guided many of the world’s best-known retailers, agencies and brands including Walmart, Home Depot, Disney, BMW, Citibank, Google, Intel and WestJet. Prior to founding Retail Prophet, Doug spent over 20 years in the retail industry, holding senior international roles including the leadership of one of New York City’s most historic retail chains. Doug is the author of The Retail Revival: Reimagining Business in the New Age of Consumerism (Wiley, 2013) and sits on the advisory board of the David Sobey Centre for Innovation in Retail & Services at St. Mary’s University.

Customer Reviews

Most helpful customer reviews

1 of 1 people found the following review helpful.
5If you are serious about retail this is a must-read.
By Peter P. Smith
Doug Stephens follows up his seminal work, The Retail Revival, with a brilliantly researched and well-articulated view on the vastly changing retail landscape. Rather than hypothesize about what retail might look like in five or ten years, Stephens draws on current examples to inform his perspective. He points to the ever-growing nature of AI to redefine the retail experience and lays out a case as to how retail is being influenced by forces not traditionally of the sector. For instance, he shows how Amazon's obsession with new technology and innovation is and will continue to influence bricks and mortar developments by both putting many retailers out of business, even as it drives others to greater levels of innovation and relevance. If you are serious about retail this is a must-read. Peter Smith, Author, Hiring Squirrels and Sell Something

0 of 0 people found the following review helpful.
5A retail must read!
By Carl Boutet
If you're in any way involved in the retail sector you need to read this book. Doug shares a clear path towards where retailers & brands will add value an remain relevant.

0 of 0 people found the following review helpful.
By Amazon Customer
A must read for any retailer anywhere in the world. The landscape is changing and Doug is able to explain how reengineering retail works.

See all 3 customer reviews...

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