Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
By Steve Krug

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(97 customer reviews)

Product Description

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.

In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamlined approach to usability testing that anyone can easily apply to their own Web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".)

Using practical advice, plenty of illustrations, and his trademark humor, Steve explains how to:

  • Test any design, from a sketch on a napkin to a fully-functioning Web site or application
  • Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)
  • Fix the problems that you find, using his "The least you can do" approach
By paring the process of testing and fixing products down to its essentials ("A morning a month, that's all we ask"), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.


Product Details

  • Amazon Sales Rank: #35054 in Books
  • Brand: Steve Krug
  • Published on: 2009-12-18
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.90" h x .60" w x 6.90" l, 1.37 pounds
  • Binding: Paperback
  • 168 pages

Features

  • Rocket Surgery Made Easy The Do It Yourself Guide to Finding and Fixing Usability Problems

Editorial Reviews

From the Back Cover
It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.
In this how-to companion to "Don't Make Me Think: A Common Sense Approach to Web Usability," Steve Krug spells out an approach to usability testing that anyone can easily apply to their own web site, application, or other product. (As he said in "Don't Make Me Think," "It's not rocket surgery.")
In this new book, Steve explains how to:
Test any design, from a sketch on a napkin to a fully-functioning web site or applicationKeep your focus on finding the most important problems (because no one has the time or resources to fix them all)Fix the problems that you find, using his "The least you can do" approachBy paring the process of testing and fixing products down to its essentials (A morning a month, that's all we ask ), "Rocket Surgery" makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. "Rocket Surgery Made Easy" adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made "Don't Make Me Think" so popular.


Customer Reviews

Most helpful customer reviews

1 of 1 people found the following review helpful.
5Yes, it is rocket surgery!
By Macerboi
Great book on a topic all of us must embrace if you are on the re-platforming journey.

45 of 48 people found the following review helpful.
5Inspirational
By atmj
BOUGHT THIS BOOK THE MINUTE I REALIZED IT WAS OUT:
Having been a "Usability Professional" for a number of years, I purchased this Steve Krug book, the minute I knew he had another book out, without even paying attention to what it was about. This guy is just that good. This enthusiasm was due to his previous book "Don't Make Me Think" which was a great book on how to make more usable web sites. First I was surprised, as initially I had not realized it was a book for User testing for non-Usability professionals... Next, I thought, Wow, this is a great book too.

BASIC IDEA:
The whole idea is to do quick usability tests with a few users, that are reasonably representative of your end users. This test would be viewed by your stake holders and be done in one morning each month during various stages of development of your site. This way, it gets to the right people when it's needed. Anyone who does usability work, knows how laborious and costly tests can be. However that's nothing compared to the sales pitch that has to be done, to get even the high impact issues fixed. There are always excuses.

This Books Suggestion for Testing:
* Lessens the cost of the text
* Allows the testing to be more immediate
* Gets the decision makers in front of it and hopefully behind the necessary changes with funding.

This book has clearly defined steps on how to do this:
* Software recommendations
* Some scripts
* How to recruit
* How to run single morning tests.

Also recommendations for approaching changes:
* Get to the basic issues
* Get them fixed
* Let the trivia wait.
* Tweaking is better than a redesign, and it is more likely to happen.

However read the book on this, I'm only quickly paraphrasing.

QUICK SUMMARY:
As before his style of writing is conversational and sparse, giving you what you need to know when. It is laid out in a way that is brief but complete and very easy to read. Hmmm, sounds like he took his own teachings to heart. There are 16 chapters (and you can see inside the book here; so go look) He covers the why and how you can do a usability test on any site and get buy-in from your team when changes need to be made. Usability professionals can benefit from this book as well, as it has a somewhat interesting take on how to get Users in front of the Teams that make decisions on what gets changed. Since time is at a premium and Usability tests speak for themselves, this is one way, to get the money where it needs to go.

All in all another winner of a book...now I'm waiting for the next one...

0 of 0 people found the following review helpful.
4Good follow-up to "Don't Make Me Think"
By DavidF
I'm a really big fan of Steve's book, "Don't Make Me Think" so I was eager to read this follow-up. I felt that it was well put together, continuing to be written in the irreverent tone of the other book. However, really, the material in the book could have been put into a couple of youtube videos and that would have handled it. I'm not sure if I'm happy that the book was so easily digested during a single flight I took recently or upset that I paid as much as I did for such a small text. On balance, I guess I'm happy that Steve wrote things in such simple terms and I'm sure I'll be rewarded for my meager investment of time and money with better websites versus someone who wrote fluff to fill a book.

See all 97 customer reviews...

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